Country Director, Rwanda

About Viamo

Mobile technology is revolutionizing how organizations engage with the people they serve. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain unheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Viamo believes that information is power. We connect individuals and organizations using digital technology to make better decisions.

Viamo is the #1 Digital Platform connecting these organizations to the Next Billion users who don't have access to the internet, and we are well on our way to meeting our goal of reaching 100 million people annually.

About the role

You will be Viamo’s senior commercial leader in Rwanda, responsible for growing our business, building strategic partnerships and positioning Viamo as a leading digital development partner in the country. Your role is to drive impact, leading the development, sales, and launch of innovative and effective digital engagement campaigns that address some of the most intractable development challenges. You will ensure that every large development sector organization knows about Viamo’s latest solutions and understands the value of here.

Key Responsibilities

• Spend at least 90% of your time on sales and partnership development to:
  • Drive growth and impact through in-country sales. You will lead the sale of Viamo's solutions by proactively prospecting opportunities with development sector clients and donors
  • Conduct effective outreach to meet with these clients and donors, and convert qualified leads
  • Undertake in-depth research to understand the specific needs, priorities, and challenges of these clients and donors
  • Work with these development sector partners to design and launch effective mobile engagement projects; this includes building relationships, co-designing projects, preparing budgets and establishing Viamo as a digital thought leader
  • Respond to Requests for Proposals that are a fit for Viamo’s solutions
  • Collaborate closely with cross-functional teams to craft compelling solutions and proposals that maximize our social impact and value proposition
  • Maintain a dynamic and organized pipeline of potential opportunities and track engagement activities
  • Work towards the achievement of monthly, quarterly and annual sales targets
  • Implement our sales management strategy through weekly tracking of progress on the sales pipeline in Viamo’s CRM system

Additional Responsibilities

• Spend approximately 10% of your time supporting the cross-functional Country Crew to:
  • Delight our partners with quality, timely execution of program deliverables
  • Maintain relationships with Mobile Network Operators to ensure the infrastructure and agreements are in place to connect with all mobile phones in the country
  • Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies.

Key Performance Indicators

• Bookings: Margin value of secured contracts, including new and repeat business
• Achievement of the annual bookings and margin target
• Development of a healthy and qualified pipeline
• New strategic partner meetings and opportunities created
• Consistent CRM management and timely commercial-to-delivery handovers

Team and Reporting Structure

• Reports to: Senior Regional Director, East and Southern Africa
• Lead Viamo’s Rwanda Country Crew, working closely with regional sales, partnerships, solutions and delivery teams.

Profile

Essential

• Experience of 10+ years in any combination of: social enterprise, INGO, Mobile Network Operator, ICT4D, donor or international implementer
• Proven sales / business development success, with a history of generating new opportunities and achieving sales targets
• Strong commercial track record in Rwanda, with a measurable focus on pipeline development, client meetings, conversion, revenue forecasting, and bookings/margin, reflecting a predominantly commercial role.
• Proven proposal writing and partnership building skills, with a history of submitting winning applications
• Entrepreneurial mindset and proven experience in co-developing ideas with partners
• Leadership skills, including intercultural sensitivity and a passion for unleashing the potential of your colleagues
• Demonstrated self-management, skills, adaptability and resourcefulness
• Excellent written and oral communication skills in English; strong influencing and negotiation skills
• Experience living and working in Rwanda, with strong and active professional networks across government, UN agencies, NGOs, donors and the private sector.” , with established and active professional networks
• Based in Kigali, where most of our partners and key stakeholders are located.

Desirable

• Experience working with major bilateral donors such as USAID, FCDO and/or EU-funded projects
• Understanding of local business and NGO laws and telecoms regulations
• Workshop facilitation skills and experience in design thinking approaches
• Fluency in English and Kinyarwanda.

Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients' needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination.

Apply now with a CV and a short cover letter. Please note that interviews will be done on a rolling basis and only shortlisted candidates will be contacted.