Reporting to the Information Officer, the Senior Manager, Systems Infrastructure & Security manages hardware and software maintenance, training and consultation, and recommendations about future planning of resources. You will provide these services to ensure maximum access to, and implementation of, technology services and resources. You will also manage the daily operations of our technology infrastructure, including recommending and implementing internal controls based on HIPAA security guidelines, building ITS procedures, managing department staffing, process development and documentation, and ensuring SFHP’s security posture is maintained.

SFHP is proud to offer a hybrid work environment. This position will be in office, on-site a minimum of 4 days per month.

Salary: $175,000 - $210,000

WHAT YOU WILL DO

• Oversee the Systems Infrastructure & Security team and its designated responsibilities such as system administration, help desk support, production services, server administration, security, production database administration, disaster recovery, and change control.
• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP), (e.g., daily membership load, encounter processing, capitation run, and check processing).
• Implement procedures for electronic data processing and computer systems operations and development.
• Manage the computer systems budgets and expenditures.
• Lead all staff under the Infrastructure and Systems Development team.
• Oversee production database administration.
• Collaborate with management in other service areas, resolving resource allocation issues and managing projects.
• Develop a Disaster Recovery (DR) program and work with the business community on developing a Business Continuity Plan (BCP).

• Ensure the Information Security team develops and implements information security guidelines.
• Monitor Information Security Program compliance and effectiveness with the SFHP’s other compliance and operational assessment functions.
• Collaborate with regulatory bodies, other legal entities, and organization officers in any compliance reviews or investigations.

WHAT YOU WILL BRING

• A Bachelor’s degree in Computer Science or related field.
• 7 or more years of experience in information technology.
• At least 5 years of people management/leadership experience, preferably in an information technology environment.
• CISM, CISSP security credentials or equivalent preferred.
• Experience managing a team, promoting teamwork and encouraging new ideas.

WHAT WE OFFER

• Health benefits
  • Medical: You’ll have a choice of medical plans, including options from Kaiser and Blue Shield of California. Dependent coverage is heavily subsidized by SFHP.
  • Dental: You’ll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
  • Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
• Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan
• Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays
• Professional development: Opportunities for tuition reimbursement, professional license/membership.

ABOUT SFHP

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

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