The Marketing & Communications team serves as the internal marketing agency for San Francisco Health Plan (SFHP). We are responsible for the development of all state mandated member and provider communications for the Medi-Cal, Healthy Workers HMO programs, as well as several City run programs. We work collaboratively with all areas of SFHP to develop member, provider, and internal employee communications and collateral.

We are looking for a Content Creator that can develop internal and external communications in a mission-driven organization committed to universal health coverage.

Not only do we want you to have a strong and diverse portfolio, but we also want you to be a storyteller, communicator, and have a passion for community engagement.

This is an opportunity to grow in a highly collaborative organization and in a team looking to reinvent themselves for what is next in health care.

Please note - SFHP supports a hybrid work environment and the role will be expected to be onsite, in-office a minimum of 4 days per week, in addition to taking part in community-based engagement activities.

Salary range: $94,000 - $104,000

WHAT YOU WILL DO

Content Creation & Editing

• Manage content creation for various channels such as print, web, social media, videos, and more.
• Interpret creative direction and adapt points from creative briefs into persuasive copy.
• Suggest new ways to promote our brand to reach our diverse audiences.
• Provide feedback, copy edits, and punch-ups to existing content drafts.
• Strive to make content generation a collaborative process, revising copy based on feedback and direction.
• Conduct thorough research and interviews to generate content.
• Coordinate with teams across the organization to ensure their department strategic objectives are reflected in the copy.

WHAT YOU WILL BRING

• Bachelor’s degree in English, marketing, or a similar field.
• 3-5 years of content creation or copywriting experience.
• A creative and strong portfolio of work with an emphasis on digital channels.
• An understanding of SEO best practices.
• A love for proofreading and editing.
• Excellent organizational and time management skills.
• Strong research and interviewing skills.
• The capacity to work independently, collaboratively, and out in the San Francisco community.
• Ability to work efficiently without compromising quality or accuracy.
• Ability to create content that effectively communicates with people across cultures, ranges of abilities, education levels, genders, ethnicities, and races.
• Health care experience and experience with multilingual production is a plus!

WHAT WE OFFER

A competitive and robust compensation package, including:

• Health benefits
  • Medical: You’ll have a choice of medical plans, including options from Kaiser and Blue Shield of California. Employee-only coverage in the Blue Shield HMO plans is currently available at no cost and dependent coverage is heavily subsidized by SFHP.
  • Dental: You’ll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
  • Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
• Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan
• Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays
• Professional development: Opportunities for tuition reimbursement, professional license/membership.
• An opportunity to work in a vibrant atmosphere with the most amazingly talented people who are shaping the future of healthcare!
• The chance to make a difference in the lives of many San Francisco residents!

ABOUT US

Established in 1997, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports and respects all individuals and in which our processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.