The Senior QA Analyst reviews software specifications and business requirements with software developers/business analysts and project managers in order to create test plans, cases and scripts to assure that applications are appropriately tested before they are implemented in the production environment. The Sr. QA Analyst will also work with the development team to assess requirements and provide QA testing estimates.

SFHP is proud to offer a hybrid work environment. As such, this position will be required to be onsite, in office a minimum of 4 days per month.

Salary range: $126,000 - $140,000

WHAT YOU WILL DO

• Develop test plans and test cases for projects as assigned.
• Design and execute test suites. Testing involves application (SIT & regression), functional, system, network, data and assist in user acceptance testing.
• Work with the Application Management team to develop, maintain and execute quality assurance testing procedures and methodology.
• Works closely with Development, QA and Business groups to understand the data needs for the creation of reusable data sets to support testing (Unit, functional, integration, UAT, regression, performance, etc.)
• Perform backend testing using SQL queries to verify database transactions.
• Setup database and test installation scripts to verify that database requirements are met (besides confirming that certain database objects, stored procedures, tables, views etc. are created)
• Identify and track defects while effectively coordinating efforts with developers or responsible parties to ensure defect resolution. Provide analysis and data for use in debugging.
• Support Project Managers and Business Systems Analysts with SIT related issues before releasing to end users for UAT (User Acceptance Testing).
• Participate in planning and execution of tasks related to the evaluation of new testing methodologies and tools (system upgrades, Third-Party solutions, and integration with other Enterprise Systems).
• Use judgment and creativity to design testing approach to meet requirements/specifications as provided by business analysts and software development managers.
• Maintain current industry knowledge of testing concepts, best practices and procedures.
• Follow internal procedures for change management, incident management, and escalation.
• Develop test plans to check application infrastructure and application performance. Report on findings and make recommendations for improvement to developers, PM/BSAs, SFHP management and other ITS team members.
• Develop and maintain test strategies and coordinate plan with all testers.
• Automate test procedures to increase efficiencies and effectiveness.
• Utilize systems and tools that improve automation and testing processes.

WHAT YOU WILL BRING

• BS in Computer Science or related field or equivalent work experience.
• 5 or more years of Software Testing experience, including both manual and automated test methods and tools.
• Experience with automation testing using software packages and/or internal development using a scripting language.
• Ability to translate business requirements and/technical design documentation into test scenarios and test cases to perform SIT.
• Microsoft Certifications: Microsoft System Engineer or Professional, Certified Software Quality Analyst is strongly preferred
• Health care industry experience and knowledge (managed care operations, HIPAA, Medicare and Medi-Cal rules) with a blend of Fortune 500 and small company or not-for-profit experience is highly desirable.
• Experience with Microsoft SQL Server and Windows based application servers.
• Experience with T-SQL
• Experience with Tools such as: ADEOS, Team Dynamic, RedGate, Team Foundation Server, Sellenium and Visual Studio.
• Experience with testing web based applications and data warehouse infrastructure in a.NET environment
• Good understanding of XML, HTML and applications written in C#, ASP.NET.

WHAT WE OFFER

A competitive and robust compensation package, including:

• Health benefits
  • Medical: You’ll have a choice of medical plans, including options from Kaiser and Blue Shield of California. Dependent coverage is heavily subsidized by SFHP.
  • Dental: You’ll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
  • Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
• Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan
• Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays
• Professional development: Opportunities for tuition reimbursement, professional license/membership.
• An opportunity to work in a vibrant atmosphere with the most amazingly talented people who are shaping the future of healthcare!
• The chance to make a difference in the lives of many San Francisco residents!

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports and respects all individuals and in which our processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.