THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works—and what doesn’t; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

The Red Hook Community Justice Center’s Housing Resource Center (HRC) enhances procedural justice in housing court and offers stabilizing resources to address rent, repair and lease issues with the mission of preserving safe, affordable public housing in Red Hook.

The Housing Resource Center seeks a Case Manager to work with tenant families to meet their desired goals related to housing, wellness and other social needs. Reporting to the Eviction Prevention Coordinator, the Case Manager will be an integral part of the Justice Center’s housing team providing direct services to tenant families who live in New York City Housing Authority (NYCHA) and are at-risk for eviction or are experiencing housing instability. The Case Manager will research, meet with residents, and deliver programming to increase access to supportive housing, mental health and disability services, as well as address nuisance behaviors that may otherwise lead to a termination of tenancy. This social services position will collaborate with peer team members on tenant organizing, neighborhood mutual aid efforts and broader justice system reform initiatives.

• Provide one-on-one case management sessions with tenant families to listen for needs, establish goals and help connect to available resources;
• Complete assessments, maintain detailed case notes, and track client work in the Justice Center’s case management system;
• Maintain a client caseload of tenant families who request on-going support;
• Maintain client confidentiality and promote a culture of care while working in a fast-paced community environment;
• Participate in case conferences with court staff, legal service agencies, NYCHA staff and tenant advocates to coordinate case planning and develop eviction prevention interventions;
• Develop and maintain a database of community resources and referral partners to address client housing and other needed services;
• Provide application assistance on public benefits including SNAP, Cash Assistance and Emergency Rental Assistance from the Human Resource Administration (HRA) and liaise with agency staff;
• Search and provide application assistance for affordable housing opportunities, admission into supportive housing and resources for clients at risk of homelessness;
• Conduct home visits to assess health issues such as hoarding and elder care, as well as door-to-door outreach, responding to building issues such as gas outages, water leaks or common area problems;
• Collaborate with peer staff providing victim services, youth development, employment assistance, mental health services, peacemaking and restorative justice programming;
• Attend community meetings to promote resources and accept referrals;
• Assist with the day-to-day operation of the Housing Resource Center including greeting walk-ins, answering phone calls, updating posted resources, and mentoring interns and volunteers;
• Stay abreast of ever-changing application requirements for housing, public benefits and other programming from government, non-profit and community resources in New York City;
• Provide hands-on assistance at peer Housing Resource Center locations at the Harlem Community Justice Center and Queens Community Justice Center-The Rockaways; and
• Additional relevant tasks, as necessary.

Position Type: Part-Time, 21 hours per week, worked over 3 days per week (specific days to be determined based on program needs).

Position Location: Brooklyn, NY with expected travel within the five boroughs.

Compensation: The compensation range for this position is $28.57 - $35.93, annually $52,000 - $65,400 based on a 35-hour work week and is commensurate with experience.

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network after 90 days of employment. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We also offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.