OVERVIEW:

Reporting to the Senior Director, Revenue Strategy, Analytics, and Planning, the Director, Revenue Strategy, Analytics, and Planning will innovate, execute, and manage new and standard goal setting, revenue analytics, and performance management activities and processes for Year Up United’s revenue teams. This role will drive efficiency through revenue intelligence, forecasting, and reporting to equip leaders with data and insights to increase revenue and make strategic decisions at scale; provide increased accountability through clear goal setting and improved ability to measure and report on KPIs; and to hit cost per dollar raised or cost per customer acquired metrics.

Delivered through a nationally-directed, Revenue Operations team, the Director will work closely with revenue team leadership to inspect process quality to drive improved results, identify leverage points and lower the cost of acquiring partners and donors. This role takes the lead on developing necessary reporting for revenue-generating teams with an eye for scale. They will also support revenue activities by driving efficiency through providing relevant and actionable data with ultimate goal of maximizing revenue and achieving scale.

The Director, Revenue Strategy, Analytics, and Planning will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

KEY RESPONSIBILITIES:

Revenue Goal Setting & Performance Reporting

• Design framework, create project plan, and produce (or oversee) analytics needed to develop individual and team seller and solicitor goals
• Oversee and execute standard revenue reporting packages for planning periods of the business including scorecards, forecasting, revenue and board meetings, and demand collection & analysis
• Improve performance metrics reporting to create real time gap to goal visibility across all levels of the Revenue Teams
• Build consolidated single views across multiple KPI’s that drive the business, pulling from a variety of sources and cross functional teams
• Partner with the Business Intelligence team to design and update SQL database structure and reporting tables in order to feed and build new Tableau Dashboards and improve the accuracy and speed of delivery of standardized reporting, and join external research data points with internal Year Up United data points
• Serve as subject matter expert and key point of contact for the design and delivery of strategic reporting, leveraging data to identify and guide solving revenue obstacles or underperformance

• Guide oversight of resolving root cause deviations in performance data for Revenue teams

• Partner with business stakeholders to build and implement revenue forecasting methodology for growth planning
• Set direction for Sales Planning process and play an active role pulling together materials in the bi-annual Sales Planning process and Specialty selection process in conjunction with Enrollment Strategy and Ops.

Reporting Efficiencies

• Periodically audit and redesign existing foundational reporting based on current business needs, with a focus on efficiencies & self-serve, primarily through Salesforce, SQL & Tableau

Training & Intra Revenue Operations Coaching

• Partner with colleagues from Revenue Enablement to ensure new hires are trained on the Revenue Strategy, Analytics, and Planning offerings and approach
• Partner with Revenue Operations colleagues to build, design and lead trainings for key performance reports engaging stakeholders in key decisions
• Coach people managers to leverage goal setting and performance reporting tools
• Serve as subject matter expert for Salesforce and Tableau-related initiatives (e.g. Lightcast data) involving other Revenue Operations colleagues
• Help onboard and upskill Revenue Strategy, Analytics & Planning colleagues in use of Salesforce, SQL, & Tableau
• Act as a thought partner to revenue leadership by connecting with solicitors and sellers occasionally to make sure that reporting is in line with the needs of the business and customers, with occasional travel for in person training (travel will be less than 10% of total time)

Site/Learning Community Member

• Serve as an advisor or mentor for a small number of current students

• Participate in and sometimes facilitate weekly group sessions with students
• Participate in staff meetings and trainings

This is a hybrid role that requires regular in-person activities and engagement. You must live within a commutable distance to our Boston location.

Salary Range: $110,000-$125,000

QUALIFICATIONS:

• 7+ years of experience in sales operations, business analyst or data management for a Sales organization
• Strong presentation and communications skills, including an ability to engage with senior leaders, and to shift communication styles to target a variety of stakeholders
• Experience developing and executing complex reports and dashboards from Salesforce.com
• Advanced excel and PowerPoint skills required with working knowledge of Microsoft Office
• Intermediate SQL required (group by, joins, calculations)
• Tableau experience required
• Extremely well organized and able to complete planning for annual or multi year initiatives
• Prior sales management is a plus
• Experience summarizing, drawing conclusions and presenting data to leadership and sales management
• Demonstrated experience compiling and analyzing data to inform sales strategy and improvements
• Demonstrated ability to manage projects and competing priorities
• Strong attention to detail and desire to problem solve
• Passion for training and adult learning

• Desire to work in a fluid dynamic organization
• A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up United
• Understanding of the Opportunity Divide and its drivers
• Commitment to diversity and inclusion

#LI-Hybrid

COMPENSATION & BENEFITS:

• Year Up United has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

• Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.

• Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.

• Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)

** This is an exempt role (paid on a salaried basis). **

ORGANIZATION DESCRIPTION:

Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up United is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up United’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up United has directly served more than 40,000 young adults since its founding in 2000. Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY:

Year Up United embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.

TO APPLY:

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.