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Specialist, Process Operations & Compliance

Year Up

Year Up

Legal, Operations
Multiple locations
Posted 6+ months ago

OVERVIEW:

Reporting to the Director of Process Operations & Compliance, the Process Operations & Compliance Specialist will play a key role in supporting Year Up’s capacity to efficiently support deliver across revenue teams including Corporate Engagement, Development, Grads of Life, and Scale. The Process Operations & Compliance Specialist will be integral in ensuring that Year Up is completing all partner required HR compliance tasks. This role, in partnership with their Process Operations & Compliance lead, helps to ensure that Year Up is meeting the service level commitments made to partners. They drive collection of candidate information, submit candidates to our partner hiring system, and takes lead in tracking and following up with candidates as they move through compliance processes. The Process Operations & Compliance Specialist is additionally responsible for recommending procedures, process improvements, and suggesting solutions to a variety of problems to ensure activities conducted by Year Up are in compliance with partner expectations.

This role will work in close partnership with our local Corporate Engagement and Program teams, and with participants themselves. This is a full-time role and can be done in person at any Site where Year Up has a Program office, or remotely from any of the states where Year Up operates.

KEY RESPONSIBILITIES:

  • Partner with Process Operations & Compliance Lead in order to successfully facilitate a centralized onboarding process of all internships within the designated account(s)
  • Communicate compliance requirements to appropriate parties and assist in collecting, processing, quality checking, and submitting all on-boarding material to partner vendor systems as appropriate, and track completion of compliance requirements.
  • Handle participant data and information in a sensitive and secure manner; help uphold guidelines for access and management of confidential identity data
  • Partner directly with interns, ensuring they are completing compliance requests in a timely manner, providing guidance on requirements, and escalating issues when higher support is required
  • Create, update, and maintain internal general and partner-specific compliance instructions
  • Participate in discussions around process improvement, procedure enhancement and offer suggestions for improvement.
  • Support implementation and execution of new and existing compliance processes and solutions launched by the Process Operations & Compliance team
  • Perform data collection and entry, and or support data analysis to support compliance activities
  • Help manage and resolve RevOps Helpdesk tickets related to compliance processes and requirements
  • Provide support for other Revenue Operations and cross-functional projects that support efficiently scaling

QUALIFICATIONS:

Below are some of the most important attributes that successful candidates may possess. This list is neither exhaustive nor 100% required:

  • 0-2 Years experience in an operations, compliance, or HR support role
  • Comfort and interest in completing large amounts of data entry into third party HR systems, such as Fieldglass, Workday, and Beeline
  • Demonstrated ability to independently organize yourself and the work you are executing
  • Comfort with using Excel to organize data and track large projects
  • Experience tracking and communicating progress of work to team members
  • Ability to work independently and in teams, taking initiative and managing multiple projects at a time
  • Strong ability to communicate with a variety of audiences, tailoring communication to your audience, especially over email
  • Passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up

#LI-Hybrid

COMPENSATION & BENEFITS:

  • Year Up has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

  • Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.

  • Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.

  • Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)

** This is a non-exempt role (paid on an hourly basis). **

ORGANIZATION DESCRIPTION:

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 40,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY:

Year Up embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

Year Up is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.

TO APPLY:

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.