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Senior Director of Program (Multi-Site Application Development)

Year Up

Year Up

Sales & Business Development
Multiple locations
Posted on Friday, May 31, 2024


The Senior Director of Program will report directly to the Site Director (Multi-Site Application Development) and will lead the delivery and assessment of program activities, and will manage and develop other program staff. The Senior Director of Program will draw upon professional experiences with programmatic leadership in working with and through a team of leaders to achieve high-quality outcomes for the young adults we serve. Working closely with the Senior Leadership Team and National staff, the Senior Director will drive strategy, define and delegate projects, and manage relationships with external stakeholders and partners.

To be successful in this role, you are someone who thrives in a fast-paced environment and enjoys leading efforts to constantly and consistently improve the site’s performance. You bring a successful history of managing and influencing teams, with a strong commitment to developing internal talent. As a solutions-oriented leader, you are adept at developing and implementing organizational strategies and processes, with a constant focus on scaling for growth and change.

The Senior Director of Program will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.


Program Management

  • Achieve key program outcomes including goals for student performance, retention, satisfaction, and post-graduation success
  • Oversee the smooth functioning of the core program cycle, using data to determine “on track” status and supporting functional leaders to make adjustments where necessary
  • Support, build, and share best practices for positive student outcomes within and across Year Up sites
  • Work closely with a national cross-site team in shaping and implementing national programmatic goals and building capacity for enhancements based on Year Up’s growth strategies (e.g., Student Outcomes)

Team Management

  • Collaborate with functional leaders to develop an annual budget for programmatic activities and oversee expenses
  • Provide specific guidance in areas of professional responsibilities, direction-setting and work planning, time and resource allocation, and performance management
  • Recruit, supervise, evaluate, develop, and retain talented program team members, using Year Up’s career development framework
  • Identify needs for and ensure quality delivery of professional development opportunities for program staff in order to strengthen the team’s capacity to deliver the core program

Strategic Planning and Leadership

  • Collaboratively identify priorities for improvement with program staff, develop appropriate project plans, and manage implementation
  • Facilitate weekly program leadership meeting as a forum for alignment and collaboration
  • Serve as an active member of the Senior Leadership Team, working collaboratively to support high performance and alignment in all site activities and play an active role in strategic planning
  • Be ready for and comfortable with ambiguity, change, and evolving priorities – all common characteristics of Year Up’s high-growth setting
  • Consistently approach challenges and opportunities with a solutions-focused mindset
  • Balance the needs of individual functions and team members with those of the broader organization
  • Frequently illustrate connections between day-to-day work and Year Up’s mission, strategy, and impact
  • Give and receive real-time feedback to and from teammates across the organization
  • Proactively seek opportunities to role model and promote Year Up’s values, as well as coach other staff

Site Team/Learning Community Member

  • Serve as an advisor/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • At least 7 years of experience in workforce preferred
  • 5-7 years of relevant management experience in a growing nonprofit including supervision of at least two direct reports and experience managing other leaders
  • Youth development experience in an urban setting required; teaching, academic management, and/or workforce development experience preferred
  • An engaging leadership style with a demonstrated use of collaborative/servant leadership style to manage individuals and direct the overall vision of team
  • Sound judgment, maturity, flexibility and the ability to handle sensitive and confidential information with discretion
  • Stellar project management skills with an ability to organize and develop processes to ensure deadlines are met and goals achieved
  • Ability to coach at all levels and a high comfort level in having one-on-one coaching conversations with staff and students alike
  • Proficiency with Microsoft Office applications especially Word, Excel, Outlook and PowerPoint, and tools for managing/analyzing program data (Salesforce.com preferred)
  • A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion



  • Year Up has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

  • Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.

  • Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.

  • Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)

** This is an exempt role (paid on a salaried basis). **


Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 40,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.


Year Up embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

Year Up is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.