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Senior Manager, Internal Communications - Location Flexible

Year Up

Year Up

Marketing & Communications
Multiple locations
Posted on Wednesday, May 8, 2024

OVERVIEW:

Year Up is seeking a Senior Manager of Internal Communications to report to the Senior Director and be responsible for the execution of internal communications and support change management within the organization. The Senior Manager of Internal Communications must have experience either working within a larger company or at an agency that served larger companies, on a team driving change management including business, structural and personnel changes.

The Senior Manager of Internal Communications will support the Senior Director and subject matter experts across the organization to implement an internal communications strategy that is aligned with Year Up’s business impact strategy to ensure the achievement of organizational goals. More specifically, this function will work with Year Up’s Strategy Office to embed internal communications within the overall organizational strategy and build/maintain community across Year Up as well as increase employee engagement.

The Senior Manager of Internal Communications will work directly with the Senior Director to update, create and/or scale back different communications channels.

To be successful in this role, candidates must have exceptional writing skills with the ability to work in a diverse voice and be well versed in working with different types of leaders. You must understand how to write to a large audience while still holding the voice of the speaker. Flexibility in writing and editing will be crucial to the success of this role.

You understand the role of internal communications in effective change management and how to proactively communicate during challenging times to maintain credibility and trust.

You are a strong communicator and active listener who knows how to empathize and problem solve. You have excellent judgment and can anticipate/address potential concerns from stakeholders in a positive and forward-thinking way. You are comfortable facing challenges and thrive in a collaborative environment, working across teams to achieve the best outcomes. You have a passion for meaningful work and social justice and will be excited and prepared to engage with Year Up’s mission and constituents.

In keeping with Year Up’s values, the Senior Manager of Internal Communications will also have the opportunity to interact with students as coach, group facilitator, and advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty and site leaders.

This role is location flexible and open to candidates living in any states where Year Up currently operates in: https://www.yearup.org/locations.

KEY RESPONSIBILITIES:

Internal Communications

  • Writing on behalf of leadership
  • Engage with internal stakeholders and subject matter experts
  • Manage day-to-day tasks to drive employee engagement and achieve the organization’s goals, as outlined in an approved communications plan and strategy
  • Manage implementation of Year Up’s channel and content strategy
  • Liaise with internal stakeholders and experts to ensure all communications are impactful, accurate and timely
  • Analyze data and support the development of best practices/KPIs to enable assessment of and continuous improvement of the internal communications function, tools, collateral, etc.
  • Execute processes and tools to continually improve the efficiency and effectiveness of the internal communications function
  • Activate tactics to drive positive change and cultivate a culture of accountability and support at Year Up

National Team Member

  • Participate in community activities and events with students and staff
  • Attend National and cross-site meetings

QUALIFICATIONS:

  • 3-5 years of internal/employee communications experience in a journalism, in-house or agency environment
  • Exceptional and flexible writing skills, in which you can write from the perspective of different voices
  • Strong presentation and oral communication skills and ability to communicate effectively with colleagues and business partners at all levels
  • Strong project management skills – including the ability to prioritize work in a disciplined and rigorous manner but equally exhibiting “big picture” thinking and attention to detail
  • Proven ability to execute critical communications plans, evidenced by successful outcomes from communications activities
  • A self-starter with a strong work ethic and the ability to prioritize, manage time effectively and get work done – meeting high standards and tight deadlines
  • Experience in change management principles, methodologies and tools.
  • Track record of working well with different types of leaders across a matrix organization.
  • Ability to bring ideas, concepts, and philosophies into writing in the CEO’s “voice”
  • Fluency with relevant communications channels
  • Competence with key metrics and data analytics, to support the application of key learnings to influence internal communications strategies and decision making
  • A high degree of professionalism and sound judgment, with the ability to maintain confidentiality
  • Skilled at empowering and motivating others towards a common vision or goal
  • A passion for working with young adults, an unshakable belief in their potential, and a strong commitment to Year Up’s mission
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity, inclusion and equitable practices to help support Year Up becoming an antiracist organization

Salary Range: $75,000 - $95,000

#LI-Hybrid

COMPENSATION & BENEFITS:

  • Year Up has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

  • Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.

  • Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.

  • Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)

** This is an exempt role (paid on a salaried basis). **

ORGANIZATION DESCRIPTION:

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 40,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

COMMITMENT TO DIVERSITY:

Year Up embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

Year Up is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.

TO APPLY:

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.