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Director of Training Solutions

Year Up

Year Up

Multiple locations
Posted on Saturday, November 18, 2023


Reporting directly to the Director of Training Solutions Strategy, the Director of Training Solutions is responsible for guiding the organization's strategy, roadmap development, execution, and standardization of training pathways in the field of Technology. Technology portfolios may include Information Technology and Software Development and Support. The Director of Training Solutions will assess market trends, prioritize roadmap development, execute plans, share insights, set standards, and drive innovation across all technology training solutions.

The Director of Training Solutions will serve as a subject matter expert in the technology fields Year Up currently serves focusing on the technology portfolio. Additionally, they will stay updated on emerging trends in the technology landscape to meet current and future employer needs.

Their role includes staying current with industry trends, engaging with industry experts to develop a cohesive understanding of the technology landscape, and acting as the organizational authority on standards for how Year Up discusses, delivers, and measures the effectiveness of training solutions.

They will act as a thought partner and subject matter expert both within the organization and externally to ensure Year Up remains responsive to market demands. They possess a deep understanding of how to strike a balance between continuous improvement opportunities and promoting enterprise transformation. This involves connecting with business leadership, operational and delivery teams, research, design, and development agile groups, as well as industry experts. They will collect user insights, continuously monitor industry trends, and consistently analyze business data to inform the strategy for technology training solutions.

In keeping with Year Up’s values, the Director of Training Solutions will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.


  • Strategy & Roadmap Stewardship: Stewards the development and evolution of vision, strategy, and roadmap for technology training solutions, ensures alignment to the strategy across the organization’s usage/delivery/integration of technology training pathways, leverages learning, performance evaluation, research, and industry engagement to drive innovation, and drives alignment across stakeholders when instituting any changes.
  • Strategy Management: Manages and oversees strategic initiatives across all technology training solutions. This involves clarifying the scope, setting priorities, defining goals, establishing key performance indicators (KPIs), and efficiently allocating resources for all prioritized initiatives. Additionally, monitors and communicates critical progress, adjusts timelines as needed, and addresses resource requirements across significant milestones within technology training solution strategies to ensure that initiatives align with the strategic vision, operate smoothly, and effectively contribute to the organization's goals.
  • Pathway Excellence: Serves as a subject matter expert in the design, development, and delivery of scalable technology-related training solutions, drives all aspects of market relevancy of entry-level technology skills, and provides insight regarding market requirements and training strategy, to support curriculum, instructional, and learning experience design.
  • Market Analysis: Understands market demand and trends by leveraging market data reports, advisory boards, and partnering with relevant Corporate Engagement teams to gain insights into corporate partner wants and needs. Analyzes educational/workforce development/industry trends for skills related to technology training pathways. Leverages marketing and enrollment teams to understand Opportunity Talent wants and needs to inform strategy.
  • Enablement and Governance Guidance: Aligns key stakeholders on newly prioritized or updated standards within the realm of technology training solutions. Collaborates with the Learning Excellence, Program, Enrollment, and Corporate Engagement teams to offer clear guidance on available standards and field enablement tools, along with instructions on accessing, leveraging, and addressing usage issues, as necessary.
  • Vendor/Provider Partner Engagement: Collaborates with training providers associated with prioritized technology training solutions to maintain ongoing discussions regarding the current and future potential of partnership strategies, operational execution, and quality control.
  • Performance and Learning Evaluation: Develops, executes, and reports on stakeholder-approved learning and performance evaluation plans for each prioritized innovation associated with technology training pathways.
  • Year Up Citizen: Lives the values of Year Up and integrates them into one’s work on a daily basis. Participates in special projects and initiatives that support the effectiveness, growth and impact of Year Up. Serves as participant coach/mentor, and potentially at times participates in Learning Community activities within local sites.


  • 7+ years of experience designing or delivering Technology-based training and skills solutions, with a focus on secondary or postsecondary environments. Experience with opportunity youth aged 18-30 is a plus.
  • Demonstrated ability to understand and communicate business strategies, develop roadmaps, conduct user research, and effectively collaborate with stakeholders to evolve and enhance training pathways or programs.
  • Proven experience in research, market analysis, and data-driven decision-making, resulting in improved outcomes, retention rates, and corporate partner satisfaction.
  • Exceptional interpersonal skills with a track record of building relationships, consulting, and collaborating across diverse teams to solve complex challenges.
  • Proficiency in testing, learning, and innovating to evolve products or programs, including building and executing learning plans.
  • Deep understanding of market demand for technology industry/job types, trend identification, and collaboration with curriculum teams to develop training solutions.
  • Demonstrated expertise in complex project management, effective communication with stakeholders and clients, and change management implementation.
  • Demonstrated proficiency with Salesforce.
  • Proficiency in product management concepts and practices, including roadmap development and product enhancement.
  • Experience working with private sector clients is preferred.
  • Familiarity with instructional design and assessment tools is a plus.
  • Willingness to travel as needed to support project execution (typically up to 25%).
  • Mastery in the MS Office suite, with exceptional PowerPoint content development and presentation skills.
  • A commitment to the values and mission of the organization, with a willingness to actively participate in special projects and initiatives that support Year Up's growth and impact.
  • Passion for working with young adults, a strong belief in their potential, and a dedicated commitment to Year Up's mission.
  • Familiarity with the Opportunity Divide and its underlying drivers.
  • Dedication to fostering diversity, equity, inclusion, and a sense of belonging.



  • Year Up has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

  • Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.

  • Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.

  • Professional Development: Funds available to support staff in achieving career objectives ($2,500 per year)

** This is an exempt role (paid on a salaried basis). **


Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 40,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.


Year Up embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity:

Year Up is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.