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Program and Operations Manager, Social Trust Initiative

The Aspen Institute

The Aspen Institute

Washington, DC, USA
Posted on Friday, June 28, 2024


Aspen Institute

The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.

Commitment to Diversity, Equity & Inclusion

To achieve our mission of a more free, just, and equitable society, we commit to working proactively to advance the principles of diversity, equity, and inclusion across our myriad endeavors such as the recruitment, compensation, training, and advancement of staff. The best people-serving institutions make this commitment, and we seek to be a leader in the ways that we do so and learn from others. Visit our website to learn more about our commitment and recent actions taken toward building and nurturing a diverse and inclusive environment.


The Program Manager comes with a strong track record of operational excellence, ideally including start-up experience, and assumes the primary role in project management and coordination of all activities related to the Social Trust initiative, a new initiative of the Aspen Institute. The program manager is responsible for coordinating all operations including administrative and logistical activity related to first, the successful launch and then subsequently, the successful functioning and growth of the program.

The Program Manager will report to the to-be-hired Director of Social Trust Initiative. The salary range for this position is $100,000 - $120,000. This is a hybrid, Washington, DC-based position. Selected candidates are expected to work in person at the Washington, DC office approximately two days per week.

What you will do

  • Support and work closely with the to be hired Director of the initiative on all aspects of program launch, program development and implementation

  • Develop and manage work plans and timelines for projects, and track and adjust tasks and milestones

  • Address risks and issues affecting project deadlines, and maintain clear and consistent communication on status

  • Coordinate meetings with internal and external stakeholders, and help steward meetings, e.g. by scheduling, inviting, and prep work

  • Support collaboration with internal and external stakeholders under supervision of the Director, including agenda setting and after-meeting follow-up, via coordination with the Aspen Institute’s events team, and more

  • Work with central functions at the Aspen Institute to develop and implement operational structures and processes – including hiring, new staff onboarding, contracts and vendor relationships, and other administrative processes

  • Create, update and maintain contact database, and develop and maintain program file systems and archive

  • Pay invoices, track expenses, with support from the Aspen Institute’s finance team, and interact with funders under supervision of the Director.

What you will need to thrive:

  • At least 5 years of relevant work experience in a similar, non-profit environment

  • Strong desire to build and get things done, e.g. in a start-up setting, and track record of excellent project management skills

  • Track record of organizing, implementing and maintaining structure and processes in a fast paced environment

  • Experience managing priorities and achieving results in a dynamic setting

  • Strong attention to detail

  • Strong analytical skills and strategic thinking

  • Strong interpersonal skills

  • Excellent communication and writing skills

  • Skilled at handling occasional external relations and representational roles, and building internal networks in the workplace

  • Results-oriented, highly motivated, enjoying collaborating with colleagues across teams.


The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.

The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.

If you would like to request a reasonable accommodation regarding the accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, contact HRSupport@aspeninstitute.org or call (202) 736-5800.