ROLE TITLE: Manager, Regional Operations

POSITION REPORTS TO: VP, Chief Operating Officer, Jennifer Early

APPLICATION DEADLINE: Friday, July 19, 2024 at 11:59 PM ET

LOCATION: New York, NY

WHAT YOU’LL DO

The Manager, Regional Operations positions Teach For America New York for success by providing critical planning, execution, and operational support wherever the team needs it most. The Manager, Regional Operations role is highly collaborative, engaging across the regional team. You are an exceptional project manager with an ability to organize, prioritize, and track multiple tasks simultaneously with strong goal orientation, and you’re not intimidated by deadlines and budgets, social media, and event planning. You thrive on diverse teams, adjust quickly to changing priorities, and are excited to incorporate new ideas and learning into your plans.

You will play a critical role in the creation of new ways of operating as a regional team. You can make structure and meaning out of uncertain projects and nascent ideas, staying curious and open to learning about the work of our various sub-teams while diving headfirst into new challenges as they present. You report to the VP, Chief Operating Officer and work with all functional teams and regional team members.

WHAT YOU’LL BE RESPONSIBLE FOR

Project Management (45%)

• Design and manage timelines for quarterly Board engagements; this includes but is not limited to strong backward planning and project management, lateral/upwards management of senior leaders, editing/organizing materials, day-of run of show and event logistics, and external communications with Board members and assistants

• Partner with leaders across the region to effectively project manage regional events, including the large-scale Alumni Homecoming convening hundreds of local constituents

• Oversee finance management, internal communications, team events, and culture initiatives for the NY region

• Ensure regional learning is codified by leading after-action reviews, capturing and synthesizing learnings, and sharing results with team members cross-functionally across every team in the region

Communications and Recruitment (20%)

• Partner with the MD, Marketing & Communications to strategize and execute social content and marketing graphics

• Help plan and staff local recruitment initiatives like Career Fairs and school visits

Support Team Capacity Needs (20%)

• Flow to support teams when capacity needs present (eg. unexpected vacancy, leave, urgent needs that arise)

• Demonstrate strong flexibility and prioritization when assessing team needs and supporting decisions about your work and time allocations

• Assess and adjust your time allocation and talent flow to ensure prioritized projects have the capacity, resources, and support needed to grow

Team Responsibilities (15%)

• Support team-wide priorities for our region and organization-wide initiatives. Examples include:

  • Participate in staff committees, teams, and task forces

  • Participate in, attend, and support operations for regional events and programming (such as teacher development sessions, alumni induction, and annual corps celebrations)

  • Participate in corps member interview rounds to hire teachers for our incoming cohorts, and help support accepted applicants through their decision-making

A WEEK IN THE LIFE

Over any week, the Manager, Regional Operations will spend time:

• Preparing for and/or participating in regional Board engagements

• Designing graphics and drafting content for social media strategy

• Processing expense reports and monitoring spending across the region to ensure fidelity with the approved budget

• Attending a Career Fair in support of local recruitment goals

• Creating project plans for large-scale events and managing laterally/ upwards to ensure all action items are completed on time

• Drafting email content for senior leaders in line with communications priorities

YOUR EXPERIENCE

Your areas of knowledge and expertise that matter most for this role (minimum qualifications):

• Ability to effectively and consistently track multiple tasks simultaneously to meet goals, communicate progress, and follow through with implementation plans

• Strong written, verbal, and interpersonal communication skills

BONUS (preferred qualifications)

Prior Experience

• Previous experience as a Teach For America corps member or working on Teach For America staff preferred

• At least 3 years of work experience with a strong record of results

Work Demands

• Occasional evening and weekend work required

Skills

• Orientation to problem-solving and action, and a relentless goal orientation; willing to jump in and quickly take on work when urgent needs arise with a spirit of flexibility and a positive outlook

• Genuine excitement for behind-the-scenes work and using efficiency and support of others to achieve collective goals

• Demonstrated ability to create effective, efficient, user-accessible systems

• Demonstrated ability to navigate relationships and structures to gain support and inspire action toward shared goals

• Exceptional organization skills and unwavering attention to detail

• Intermediate proficiency with Outlook, Google Drive, Box, PowerPoint/Google Slides and Excel

YOUR FUTURE TEAM

Our Teach For America – New York (TFA-NY) community consists of nearly 500 corps members and 6,000 alumni. We work in partnership with schools and communities in Brooklyn, the Bronx, Manhattan and Queens to expand educational equity for all children. The region finds, develops, and supports a culturally responsive, diverse network of leaders to work in classrooms and across sectors; ensuring that one day all children in NYC will have the opportunity to attend great neighborhood schools that support, inspire, and challenge them to be the leaders our city needs.

YOUR COMPENSATION

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.

Salary:

Tier A: $55,700-$83,500

Tier B: $60,700-$91,000

Tier C (New York City): $68,000-$98,600

You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.