hero

Transform your impact at one of these organizations

Director, Regional Operations & Executive Support

Teach for America

Teach for America

Customer Service, Operations
Dallas, TX, USA
Posted on Tuesday, July 2, 2024

ROLE TITLE: Director of Regional Operations & Executive Support (Full time)

POSITION REPORTS TO: Bibi Yasmin Katsev - Executive Director

PRIORITY APPLICATION DEADLINE: July 19 at 11:59pm ET

LOCATION: DFW Area

WHAT YOU WILL DO

The Director of Regional Operations & Executive Support is charged with ensuring that Teach For America Texas maximizes its overall effectiveness by leading and supporting key operational functions - Executive Director support and Regional Operations support.

More specifically, you will partner with Executive Directors and teammates across Team Texas to ensure the Executive Director is spending their time on activities that will have the greatest impact on our 2030 goals and organizational effectiveness, monitor in-year financial health, and support strong Board and Staff engagement. Additionally, you will contribute operational expertise and capacity to key CM and alumni events throughout the year and manage the day-to-day operations of the regional office.

To be an ideal candidate for this role, you deeply value the students and community we serve and are passionate about realizing educational equity in Texas. You love and have strong project management skills and enjoy working collaboratively across multiple internal and external teams to achieve your vision and impact. You are comfortable with ambiguity and are a self-starter who operates with minimal oversight. Additionally you are detail oriented and excel at translating your passion for our mission into operational systems and communications that empower people to fulfill their responsibilities. Finally you have the capacity to be responsive and take swift action as we identify and address new opportunities and challenges.

Executive Director Support - 50%

  • Administrative Support:

    • Manage the setup and operation of the EDs calendar such that it aligns with priorities for the year, quarter, month, week, etc.

    • Monitor the EDs inbox, send and respond to emails on behalf of the ED, and ensure action items move from the ED’s inbox to work blocks.

    • Reserve and arrange the space, print materials, and place/manage catering orders for meetings and retreats led/attended by the ED

    • Perform other tasks in support of the ED (e.g. managing special projects, sending flowers, etc.).

  • Risk and Finance Support:

    • Support Executive Directors in creating the annual budget.

    • Support Team Texas in implementing the budget, ensuring purchases are made aligned with budget and/or approved budget adjustments and with proper documentation.

    • Regularly submit and approve credit card and reimbursement expenses on behalf of the ED, and on rare occasions approve credit card and reimbursement expenses submitted by members of Team Texas.

    • Regularly submit and process invoices on behalf of Team Texas.

    • Collaborate with internal colleagues (other support personnel, analysts, etc.) to ensure accurate and balanced forecasts.

  • Regional Board Engagement Support:

    • Project manage the successful execution of Regional Board Meetings.

    • Reserve and arrange the space, print materials, and place/manage catering order.

    • Schedule board committee meetings and confirm attendance by board members prior to meetings.

    • Establish and manage a system for tracking board member engagement: attendance at board/committee meetings, board giving, and attendance at programmatic/fundraising events.

  • Staff Engagement Support:

    • Project manage the successful execution of regular regional staff meetings and celebratory / social gatherings.

    • Reserve and arrange the space, print materials, and place/manage catering order.

    • Ensure staff member completion of mandatory training or staff development activities (e.g. Risk and Compliance Training, Elevate reflections, Culture Amp surveys, etc.)

Regional Operations - 40%

  • CM & Alumni Programming Operational Support:

    • Support operations of regional events and programming, including but not limited to pre-service, in-year CM regional programming, and major initiatives, etc.

    • Manage and lead operational requirements for alumni induction, including securing location, finalizing food options, and run of show with programming support from alumni team.

  • Office Operations:

    • Manage the day-to-day operations of the office including but not limited to equipment rental and maintenance (e.g. copiers, water coolers, projectors, etc.), supply management, regular outsourced cleaning and reminders to staff to maintain shared spaces, security, mail, etc.

    • In partnership with the real estate team, manage any office moves, reconfigurations, space sharing activities, etc.

    • Manage all appropriate regional memberships to various organizations (chambers of commerce, newspapers, etc.)

Ongoing Responsibilities <10%>

  • Participate in corps members and alumni activities across the continuum including but not limited to corps member selection or matriculation, pre-service, alumni campaigns, ongoing AmeriCorps data collection and tracking, etc.

  • Leverage regional and national resources (e.g. weekly newsletters, daily gift reports, etc.) and participate in statewide, regional and national committees/working groups/project teams

  • Prepare for and engage in ongoing check-ins, team meetings, and professional development structures

  • Serve as an “all hands on deck” team member willing to support regions in various ways as needs and opportunities arise, which embodies the spirit of the TFA Texas team.

  • Occasional weekend or evening work hours required

A WEEK IN THE LIFE

Over the course of any week, the Director, Regional Operations & Executive Support will spend time:

  • Meeting with the ED to discuss updates on priorities for the week, month, or quarter or to share updates on a special project or ongoing activity executed on the ED’s behalf.

  • Meeting with the development team to ensure alignment regarding a set of emails being sent from the ED’s inbox.

  • Meeting with the alumni team to discuss the project plan for alumni induction and understand your key responsibilities.

  • Doing a walkthrough of the office in preparation for sharing affirmations and constructive feedback with the team on shared office responsibilities like putting conference rooms back in order after use or removing food from the refrigerator.

  • Ordering supplies and refilling supply bins.

  • Responding to calendar requests and scheduling meetings on behalf of the ED.

  • Executing a board meeting.

  • Meeting with the other Directors of Regional Operations and Executive Support and the Texas Business Partner to ensure budget forecasts are accurate and balanced.

  • Meeting with the team responsible for CM events to discuss the project plan for the event and understand your key responsibilities.

YOUR EXPERIENCE

Your areas of knowledge and expertise that matter most for this role (minimum qualifications):

  • You know the students and community we serve and are passionate about realizing educational equity in Texas.

  • You have expertise managing multiple projects at once and working collaboratively across multiple internal and external teams to achieve your vision and impact.

  • You are comfortable with ambiguity and are a self-starter who operates with minimal oversight.

  • You are detail oriented and excel at translating your passion for our mission into operational systems and communications strategies that compel diverse stakeholders.

  • Teach For America experience (staff or corps) and/or public education experience

  • 2-5 years of aligned work experience

  • Bachelor’s degree required

  • Certification in project management, or equivalent work experiences preferred

YOUR FUTURE TEAM

Teach For America’s superpower is finding, developing and supporting exceptional and diverse leaders, individually and in teams, so they can transform education and expand opportunities for children, starting in the classroom. In 1991, we began our work in Texas with 200 first year teachers; today, our network has grown to nearly 4,750 leaders, with over 2,600 leading in the K-12 system.

As part of Team Texas, you will be alongside 40 other colleagues who are working to expand opportunities for children in Texas, especially in Austin, Dallas-Fort Worth, Houston, the Rio Grande Valley, and San Antonio.

YOUR COMPENSATION

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.

Tier A | $67,500 - $101,100

You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.