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Managing Director, Leadership Development - Operations Native Hub (Hawaii and South Dakota)

Teach for America

Teach for America

Posted on Friday, June 7, 2024

ROLE TITLE: Managing Director, Leadership Development - Operations (Hawaii and South Dakota)
POSITION REPORTS TO: Senior Managing Director, Leadership Development -Operations
APPLICATION DEADLINE: June 12, 2024 at 11:59 PMET
LOCATION: Flexible

As Managing Director, Leadership Development (MD, LD) - Operations, you will serve as the operations and logistics lead for a portfolio of regions focusing on team systems, culture, and learning, as well as the Equity Driven Teaching & Learning Summits and asynchronous Corps Member (CM) supports. As the operations lead for your portfolio of regions, you will focus on supporting your coach/MD, Leadership Development (MD,LD) team to connect with and implement all needed resources for CM support and collaborate with the Ops team to continually monitor trends and improve systems and support. For the Equity Driven Teaching & Learning Summits, you will partner with the content planning team and support your program team to operationally bring the vision and goals of each Summit to life for your group of regions.

The ideal candidate loves the big picture as well as working in the details. You get energy from working on projects with numerous moving pieces, managing the process and people to assure that all of the pieces come together to form a coherent picture. You are willing to try new things in your work, particularly those that have shown promise in other contexts, while simultaneously taking needs from identification through idea generation to contribute to the learning and growth of the MD, Operations team as a whole. You are a strong project planner and implementer and have a genuine excitement for behind-the-scenes work and using efficiency and support of others to achieve collective goals. You have experience managing others and have demonstrated strength in laterally managing within and across teams. Please note that the candidate for this role must be available to work Hawaii Standard Time.


In this role you will,

Operations and Logistics (70%)

  • Set the vision for all operations and logistics for the summer teaching practicum for your regional grouping. - Create the plan (systems, structures, DOL) to implement this operation.

  • Operationalize the planning team’s vision, priorities, and goals for the Equity Driven Teaching & Learning Summits. (Plan, coordinate, and execute day of x2 per year, both virtual and in person)

  • Build a connected, inclusive, rigorous, and thriving community amongst your region grouping.

  • Support the SMD, LD in preparation and execution of team meetings and learning spaces. - Supporting with team operations & logistics for team retreats, stepbacks, and engagements

  • Co-manage the M, LD Operations for your regional grouping.

  • Monitor team expenses on a monthly basis, work with team budget trackers to accurately forecast expenses throughout the year.

  • Compiling and entering the team’s non-payroll budget into annual planning tools

Resource Stewardship and Utilization Monitoring (20%)

  • Maintain knowledge of supports available for your team of MD, Leadership Development staff members to leverage offered by National Teams and External Partners.

  • Support the SMD, LD in the collection, analysis, and synthesis of data to inform the work of the MD, LDs as well as the learning of this program model.

  • Support the implementation of the BetterLesson, Cultivate Student Survey, and Teachstone CLASS teaching

  • rubrics.

  • Implement and collaborate with the full MD,LD Ops team to improve and increase efficiency of systems for MD, LDs in general and specifically related to all steps involved in the virtual coaching process from identification of need to implementation of coaching.

  • Serve as point of contact for MD, LDs for virtual coaching when this resource is needed. - Run the reports on a determined cadence to determine utilization patterns and trends.

  • Share learning with SMD, LD , and MD, LDs to inform work with their CM cohorts.

Other (10%)

  • Serve as an “all hands on deck” team member willing to support your program team in various ways as needs and opportunities arise including selection.

  • Engage in diversity, equity, and inclusion conversations for ongoing personal reflection and learning, acknowledging that we are never done learning and growing.

  • Complete general administrative responsibilities accurately and on time.

Over the course of any week, the Managing Director, Leadership Development- Operations will spend time: monitoring and tracking data trends to support MDLD implementation of programs with CMs. Collaborating with the MD, LD Ops team and SMD to gather information for weekly Hub communications. Consulting with Hub regions in preparation for Pre-Service. Checking in with your Manager, Operations on upcoming AmeriCorps, retention, and matriculation tasks. Collaborating with the MD, LD Ops team plan, execute, problem-solve, and engage in ongoing learning and growth in support of Leadership Development wide operations. As a member of the Leadership Development Operations team, your week will be focused on sustaining the structures that undergird all program operations.


  • Your areas of knowledge and expertise that matter most for this role (minimum qualifications):

  • 7+ years of professional work experience

  • Bachelor's degree

  • Willing to work some nights and occasional weekends

  • Project Management: Experience in project management, and either hold a certificate or agree to acquire one in year one of the role

  • Experience managing people vertically and laterally, to meet outcomes and deadlines

  • Self-starter with track record of managing multiple projects and deadline oriented

  • Travel: Ability to travel to in-person meetings in various U.S. cities 2-3 times/year and periodic travel to regions for in-person retreats and/or meetings (no more than 2 trips per region)

  • Must be available to work Hawaii Standard Time

BONUS (preferred qualifications)

  • 10+ years professional work experience

  • 3+ years experience in roles requiring strong lateral management and or cross-functional leadership

  • A track record of getting results while managing multiple large-scale projects simultaneously

  • Partnership orientation toward planning and management

Skills & Orientations

  • Deep commitment to being an anti-racist leader through grounding in our commitment to diversity, equity, belonging, and inclusion

  • Deep investment in Teach For America’s core values and mission

  • Belief that there is a place for both standard and customized approaches to supporting CMs across our

  • enterprise

  • Love of thinking across the enterprise and considering multiple levers and ways of operating that benefit multiple regions, not just one - feeling “on the hook” for success in all regions

  • ○ a belief that the focus is not only on the success of the region (or group of regions) you support, but that we are on the hook for the success of the organization at large

  • High skill and orientation towards organizing information & systems, seeing trends, and identifying high-lever actions to address them

  • Have energy for/get joy from building relationships and have a willingness to support your people

  • Have energy for/thrive on “figuring it out” and are prepared to do things in a new way which may mean unlearning some of the ways you operated in the past

  • Desire to both contribute to developing new ideas and systems to streamline operations and implement systems and practices that have demonstrated efficacy

  • Understanding of programmatic ebbs and flows, taking this into account when creating team timelines.

  • Strong communication skills and are able to use communication to influence action

  • Strong customer-centered service ethic – believes that partnering across our team and with stakeholders is key to success in their role

  • Skilled in creating and upholding accountability practices to ensure enterprise success

  • Superb organization, detail orientation, and project management skills

Demonstrated ability to:

  • build and execute a project plan

  • partner with multiple teams and be accountable to both national and regional priorities and teams

  • handle a very high volume of work streams and tasks at once with a high level of prioritization, organization and attention to detail in a deadline-driven environment

  • thrive in goal-oriented, fast-paced and entrepreneurial environment

  • develop and cultivate effective relationships with diverse internal and external stakeholders and support them in contributing to a shared goal

You will be a member of the Teach For America Program Team which is responsible for defining the type of systems-change leadership required to reach “One Day” and how to best develop that leadership through the act of teaching. We provide, develop, and or connect people to resources and experiences of superior quality, relevance, and efficiency that empower and support regions in optimally developing leadership through the act of teaching in ways that can be adapted to their specific contexts. As a result, our teachers are more likely to feel part of a connected and thriving community, increasingly achieve meaningful and enduring impact, and commit to systems-change leadership in their work for educational equity. Within this ecosystem you will work incredibly closely with all members of your regional grouping and be directly supported through engagement with your-Ops team across the regional groupings. This team will support capabilities development and serve as a community of support and practice for collaboration and learning.

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.
● Tier A: $81,700 - $109,300
● Tier B: $81,900- $119,100
● Tier C $96,400- $129,000

You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.