About the position
The External Relations Officer is a key support role within the Freedom Fund’s External Relations team, which encompasses both Strategic Partnerships and Communications. Based in New York, the postholder will provide vital administrative, research, and logistical support to strengthen the effectiveness of the team, with a primary focus on philanthropy and donor engagement through the Strategic Partnerships function.

This role combines prospect research support, day-to-day team administration, and responsibility for managing the New York office. It will also provide coordination and support to the Managing Director of External Relations, and some ad hoc support to the Communications team, to ensure aligned, efficient, and high-quality external engagement. By keeping operations running smoothly, supporting donor-facing activities, and helping colleagues efficiently manage portfolios of donors and prospects, the Officer plays a crucial role in enabling the External Relations team to advance the Freedom Fund’s fundraising and communications goals.

The successful candidate will be highly organized, detail-oriented, and eager to contribute to a dynamic, mission-driven team working to end modern slavery.

Responsibilities
Administrative Support
● Provide executive administrative support to the Managing Director of External Relations, including calendar management, scheduling, expense reporting, and preparation/processing of paperwork.
● Support the Managing Director with preparation of briefings, donor/prospect profiles, occasional research and fact-checking, and talking points for internal and external meetings.
● Provide scheduling and administrative support to the Strategic Partnerships and Communications teams, including scheduling internal meetings, preparing agendas, note-taking, and tracking follow-ups.
● Assist with invoice processing and budget tracking.

Fundraising Operations
● Manage the new lead intake process — adding new prospects to the new lead intake tracker, conducting initial research, and populating key information to support effective prospect qualification and follow-up.
● Facilitate team use of Salesforce and Asana by supporting data entry and periodic data cleaning, running reports, and flagging issues to ensure records are accurate, processes are followed, and team members maintain up-to-date information.
● Track and record donations received through the Freedom Fund website and received through the mail, drafting appropriate acknowledgement letters, and ensuring internal records are accurate and current.

Event and Guest Support
● Support the Events Manager (based in London) in planning and execution of donor events and occasional team events, serving as NYC-based support for local event logistics.
● Assist with event preparation such as materials, catering/setup, guest arrivals, and ensuring a high-quality donor and partner experience.
● Coordinate logistics for visiting staff, partners, and donors, including welcome preparation and guest passes.

Office and Operations Support
● Serve as an in-office point of contact at least two days per week.
● Manage day-to-day office needs, including ordering and stocking supplies, snacks, and coffee.
● Check and sort mail, manage shipping needs, and coordinate courier services (including periodic mail collection in Brooklyn; public transport costs covered).
● Maintain shared office spaces to ensure they are organized and guest-ready.
● Liaise with building management, vendors, and the END Fund office manager as needed.
● Support with filing state paperwork, including collecting signatures or arranging notarization.
● Handle ad hoc projects, including storage and inventory management.

Qualifications and experience
Essential
● Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
● Strong written and verbal communication skills, with the ability to draft, edit, and format documents and materials to a high standard.
● Proactive and reliable, with the ability to work independently and as part of a team.
● Positive, can-do attitude and willingness to handle a wide variety of tasks.
● Experience using project management or collaboration tools (e.g., Asana, SharePoint, Google Workspace) and willingness to maintain team systems and processes.
● Proficiency in Microsoft Office (Word, Excel, PowerPoint) and comfort with databases/CRMs (Salesforce preferred).
● Commitment to the mission, values, and goals of the Freedom Fund.

Desirable
● Experience supporting fundraising, donor relations, or philanthropy in a nonprofit or related environment.
● Familiarity with donor communications, proposals, and/or report preparation.
● Prior experience in an administrative or office support role.
● Experience providing logistics support for events, including working with external vendors and supporting onsite execution.
● Knowledge of basic communications processes (e.g., assisting with collateral, proofreading, coordinating materials).

Personal Attributes
● A strong commitment to the Freedom Fund’s mission, values, and goals, with a passion for advancing human rights globally.
● A collaborative, team-oriented approach, with a willingness to support colleagues across geographies and functions.
● High level of professionalism and discretion, particularly when working with donor and prospect information.
● Strong interpersonal skills and the ability to engage effectively with colleagues, partners, and visitors.
● Exceptional attention to detail and a commitment to accuracy in all aspects of work.
● Adaptability and comfort working in a fast-paced, entrepreneurial environment.
● Enthusiasm for learning and developing skills in fundraising, donor engagement, and nonprofit communications.

Compensation
● Salary: $78,797- $80,870 annually.
● 5% employer sponsored 401k contribution (non-matched).
● 25 days vacation per annum, plus 8 national holidays; positive work culture that supports good work life balance.
● Access to mental wellbeing platform.
● Annual learning and development budget.
● Generous health benefits package with full coverage of monthly premiums for medical, dental and vision.
● Additional cover is provided for spouses and dependents.
● Generous parental leave allowance and pay.

Application procedure
Applications should be submitted in English and include a CV, cover letter (maximum one page), and contact details of two professional referees, one of which must be the applicant’s current / most recent line manager or current / most recent Head of HR. If professional referees are not applicable, personal references are welcomed, providing they are able to speak to the strengths listed in the above description.

Please send applications by email in PDF format to jobs@freedomfund.org, including ‘External Relations & Admin Officer in the subject line before 9am on Monday, 27th October 2025.
Please note that only candidates selected for further consideration will be contacted. No phone calls please. No agencies please.
The Freedom Fund is an equal opportunities employer. In line with our values of respect, agility, and excellence, we value the strength of a diverse workforce and strongly encourage applications from people with disabilities, Black, Asian, Indigenous or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic backgrounds. Applicants must be eligible to work in the New York office. The Freedom Fund will aim to meet candidates’ access requirements throughout the recruitment process. If this is applicable, then please notify us.