About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world with one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

We are looking for a Program Intern to support our team in the Philippines. The Program Intern at Smile Train Philippines will be immersed in a hands-on learning experience and will have an opportunity to gain valuable experience in a nonprofit organization and charity providing top-quality, safe cleft surgery and comprehensive care. The Program Intern will provide essential administrative support, but other responsibilities vary depending on the need.

The Program Intern will report to the Area Director for Southeast Asia. This is a one-year intern role based in the Philippines, starting as soon as possible. Minimal domestic travel is expected. The Program Intern will work, at minimum, 20 hours per week.

Key Responsibilities and Duties:

• Support the Area Director for Southeast Asia in data analysis and visualization and updating of records database;
• Support the Area Director for Southeast Asia in drafting the minutes of the meeting, PowerPoint presentations and other duties as assigned;
• Support the Area Director for Southeast Asia to closely monitor quality and completeness of audit reports including correct scoring in the accomplished audit checklists;
• Support the Area Director for Southeast Asia in documenting partner hospitals background information including critical events and complications that occurred and/or safety standard issues;
• Support the Area Director for Southeast Asia in the assessment of needs, real-time capabilities and identification of areas for improvement in our partner hospitals;
• Complete daily log of activities and accomplishments, focusing on something that you learned each day;
• Review and understand Smile Train safety and quality protocols and best practices.
• Participate in team safety audit meetings, plan presentations, etc.

Essential Selection Criteria:

• Currently enrolled or have recently graduated from a relevant degree program (moonlighting) in Public Health, Medicine, Nursing, Occupational Safety, etc.;
• Experience in project management, health care, or international development is a plus
• Highly proficient in English – both oral communication and technical writing skills.
• Ability to work independently and as part of a team
• Detailed-oriented with strong organizational skills
• High degree of computer literacy (Microsoft Office, Zoom, etc.), ability to navigate databases and analyze datasets with keen attention to details.
• Experience doing spatial map or heat map is an advantage

Benefits:

• Hands-on learning experience and opportunity to develop professional skills and network in the world’s largest cleft-focused charity organization.

Accountability Expectations:

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
  
• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment

Compensation Range:
The program intern will receive a compensation of Php17,200 per month, inclusive of domestic travel expenses (taxi fares)

Travel:

The Program Intern will be expected to support Smile Trains Philippines’ activities and projects. While most of these mentioned activities will be done remotely, there may be additional activities, which require on-site support. Adequate notice will be given to the Intern in the case of in-person activities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.