Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Job Title: Program- Compliance Associate India

Role & Responsibilities:

• Verifying and maintaining Treatment Eligibility Documentation for Partner Hospitals to ensure compliance with regulatory standards.
• Ensure compliance with specific Donor requirements at partner hospitals.
• Ensure that partner hospitals are compliant with CSR laws & regulation.
• Collecting compliance documents annually, such as Hospital Registration and MSME registration forms, Banking and other KYC documents to maintain regulatory adherence.
• Dissemination of changes and update in Smile Train’s policies to the Partner Hospitals as and when needed. Ensuring that partners are applying current Smile Train Policies & Procedures.
• Managing and continually updating the Partner Database to guarantee accuracy and completeness of information.
• Keeping templates and forms up-to-date and easily accessible in a central location for convenient use.
• Centralizing Safety Audit reports, Financial Audit Reports, Partner survey reports, etc., for quick retrieval and reference.
• Handling requests and inquiries regarding new partnerships, professionals, and organizations promptly and ensuring accessibility.
• Generating necessary resources or reports to support the efficient operations of the Programs Team, as needed.

Key Projects or Priorities Driven by this Role

• Streamlining the compliance documentation collection process to enhance efficiency and accuracy.
• Implementing a robust system for maintaining and updating the Partner Database to improve data management and analysis.
• Enhancing the documentation verification process for Treatment Eligibility to ensure adherence to regulatory standards.
• Establishing a comprehensive repository for templates and forms to facilitate easy access and utilization by team members.
• Developing customizable resources and reports to meet the specific needs of different stakeholders and projects.
• Compliance with local CSR laws, specific donor requirements ( related to program reporting).
• Ensuring that partners are compliant with Digital Personal Data Protection Act ( in relation to Smile Train Project).

Application information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, a writing sample (an existing example of your writing – no need to create something new), and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.