PIH JOB DESCRIPTION ( SUPPLY CHAIN MANAGER )

Position Title:

Supply Chain Manager

Reports to:

Deputy Director of Operations

Department:

Operations Department

Liaises with

All

Supervises:

Work Location:

Harper,Maryland County with periodic field travel to other PIH sites as required

Employment Type:

Fixed -Term

Position Overview:

The Supply Chain Manager will be responsible for managing supply chain roles and responsibilities in Harper, including procurement and warehousing. The role requires someone with a good understanding of procurement and warehousing best practices. At Harper, being the main operations site for PIH Liberia, procurement and warehouse management account for a significant share of the workload in our day-to-day operations.

Direct report;

• Procurement Officer
• Procurement Assistant (2)
• Warehouse Coordinator
• Warehouse Assistant (4)

Essential Duties and Responsibilities:

Responsibilities:

Administration

• Ensure PIH Liberia policies in procurement and warehousing are implemented while proposing reviews when necessary.
• Mentoring, coaching, and capacity building staff under his/ her docket.
• Provide leadership and support to staff under his or her supervision.
• Oversee and ensure staff under his or her supervision set SMART objectives and conduct appraisals that are objective.
• Assist all his/ her staff to ensure all time sheets are done and submitted to HR on time
• Ensure the team prepares weekly work plans to help them work smart for efficient and effective service delivery.
• Ensure up to date supply chain trackers and submission of timely & quality monthly reports
• Manage leave plans for the procurement and warehouse staff to ensure smooth business continuity at any given time.
• Risk management in procurement and warehousing.
• Ensure proper leave planning to ensure staff rest at the same time supports business continuity.

Procurement

• Ensure procurements are conducted in adherence to the procurement policy
• Develop a procurement plan for Harper with the support from all budget managers.
• Carry out suppliers/ contractors/ service provider pre-qualification to increase the pool.
• Management of the supplier/ contractors/ service provider database to ensure PIH Liberia enjoys a wider pool of suppliers/ contractors and service providers.
• Undertake periodic supplier/ contractor or service provider performance evaluations
• Conduct annual due diligence and screening of existing suppliers/ contractors/ service providers, including every new supplier/ contractor or service provider before engagement.
• Proper filing of all hard copy procurement files and scanning each file to be saved on cloud or OneDrive
• Provide continuous updates to requestors on their procurement requests' status.
• In coordination with Internal Procurement Committee members, ensure that market surveys are performed regularly to inform sourcing strategy through understanding of the market, including item availability and costs, identifying eligible suppliers, etc.
• Liaise with the International Operations Department on international procurement monitoring and local clearance processes.
• Coordinate procurement approvals, supply options, and market knowledge between Harper and Monrovia.
• Review and validation of all procurement files before purchase order/ contract approval.
• Tracking of all procurements and ensuring the procurement trackers are always updated.
• Following up with the Finance department to ensure timely payment of suppliers/ contractors and service providers.
• Development and continuous update of the price list with clear descriptions, specifications, unit of measure and prevailing market prices.
• Ensure all prequalified suppliers/ contractors and service providers have Framework Agreements, including management of the Framework Agreements.

Warehousing

• Ensure the warehouse is safe, clean and secure to operate while it conforms to safety standards.
• Management of OpenBoxes for non-pharmaceutical stocks
• Follow up to ensure warehouse staff have adequate working tools to support their day to day warehouse activities.
• Updating all warehouse documents e.g. bin/ stack cards, OpenBoxes, physical inventory report in real time.
• Generation of timely Goods Received Notes upon verification and acceptance of deliveries.
• Ensure warehouse activities are conducted following best warehouse practices from receiving, storage, and dispatching of goods.
• Share monthly stock inventory levels with each budget manager to know their stock status
• Cold chain management since PIH is a Health Organization.
• Ensure filing of all hard copy warehouse documents and scanning each file to be saved on the cloud or OneDrive
• Generate a list of all goods that have expired or been damaged and follow up for disposal approval and lead in following up for the disposal exercise to be done.

Reports

• Procurement trackers
• Delivery tracker
• Stock report
• Quarterly physical Inventory reports
• OpenBoxes real time update

Qualifications:

Qualifications:

Required:

• Bachelor's or Advanced Degree in Supply Chain Management or Logistics
• Experience in a similar role with NGOs/INGOs
• Minimum 3 years of relevant experience, including procurement, inventory management, cold chain management, and systems implementation.
• Possess strong technical knowledge in the following areas: Health infrastructure, Supply Chain Management, Inventory Management, quality management, or product data management.
• Strong management skills, highly organized with strong attention to detail, take initiative, prioritize and manage multiple tasks, problem-solving, flexible.
• Strong analytical skills. Ability to synthesize and organize data and report on findings.
• Ability to think strategically and plan for long-term initiatives. Able to implement change and demonstrate to others the value of improved processes.
• Good communication skills. Comfortable working with colleagues from different cultures and various internal Departments.
• Ability to work under pressure
• Planning and scheduling skills
• Demonstrated intermediate computer skills in Microsoft Office Suite applications

Competencies:

• Results seeker – meets deadlines, identifies actions, and achieves goals
• Innovator – thinks creatively, anticipates changes, and produces solutions
• Adaptor – stays calm under pressure and handles criticism well
• Complier – follows procedures and encourages others to as well

Behavioral Competencies

• Ability to maintain confidential information in a professional manner, respectful, courteous, and willing to support team effort
• Team player- willing to work as a team and participate in team-building initiatives. Commitment to Partners in Health Values

Commitment to Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At Partners in Health, we are committed to ensuring that those who benefit from our work- including our patients, families, and community members – as well as our staff, are treated with dignity and respect and protected from sexual exploitation, abuse, and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partner in Health’s PSEAH policy. Partner in Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

Organizational Profile:

Partners In Health (PIH) is a non-profit global health organization that fights social injustice by bringing the benefits of modern medical science, first and foremost, to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, and the United States), where it provides direct care to millions of patients through public facilities and community engagement. PIH was invited by the Government of Liberia in 2014 to respond to the Ebola Virus Outbreak and, thereafter, to accompany the Government in rebuilding the health system. PIH Liberia works shoulder to shoulder with the Ministry of Health to strengthen person-centered primary health care systems in the rural Southeastern part of the country, with the aim of establishing Maryland County as a model for universal health care through innovative community-based rural service delivery.

PIH is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. PIH prohibits sexual exploitation, harassment and abuse and all forms of discrimination, including on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states, and municipalities.

Prevention of Sexual Exploitation and Abuse:

At Partners In Health, we are committed to ensuring that those who benefit from our work- including our patients, families, and community members –as well as our staff, are treated with dignity and respect and protected from sexual exploitation, abuse, and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partner In Health’s PSEAH policy. Partners In Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Social Justice

We are a global health and social justice organization that responds to the moral imperative to provide high-quality health care globally to those who need it most. We strive to ease suffering by placing patients at the center of care and bringing the benefits of modern medicine to all.

Method of Application

All interested candidates are encouraged to send their functional resume and cover letter to GrpHumanResourceTeam@pih.org on or before August 31st, 2026, by 4:30 pm. All open positions with PIH are also posted on our employment website: https://www.pih.org/pages/employment.