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Staff Care Specialist

One Acre Fund

One Acre Fund

Ethiopia · Kenya · Rwanda · Malawi · Tanzania · Uganda · Zambia · Kenya · Uganda · Tanzania · Burundi · Rwanda · Zambia · Nigeria
Posted on Jan 14, 2025

About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

The Staff Care Associate/Specialist oversees the management and administration of staff benefits, ensuring compliance with policies and promoting employee welfare. You will provide support with inquiries, contracts, and offboarding, while safeguarding confidentiality and maintaining operational efficiency. Additionally, you will contribute to process improvements and strategic HR initiatives to enhance systems and services. You will be a part of global HR staff care team and will report directly to the Staff Care Manager. This role is a hybrid role based in one of our program countries HQ.

Responsibilities

  • Manage health insurance plans including enrollment, renewals, and sourcing new vendors when needed.
  • Administer other staff benefits ensuring compliance with policies.
  • Respond to staff queries by interpreting policies and labor laws for applicable circumstances and staff welfare.
  • Ensure HR Data accuracy through timely onboarding and offboarding of employees
  • Maintain google sheets tools through regular tool health checks
  • Support strategic initiatives by leading special projects to advance gHR process, systems, and service offerings

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 5 years of experience in HR, Project Management, or other relevant fields.
  • Project management and execution skills
  • The ability to interpret policy and balance organizational and staff interests
  • Google sheets expertise (Google AppScript a plus)
  • The ability to work across diverse stakeholders to deliver results
  • English required in all locations.

Preferred Start Date

As soon as possible

Job Location

Flexible - Kenya, Uganda, Tanzania, Burundi, Rwanda, Malawi, Zambia, Nigeria

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

This role is only open to citizens or permanent residents of Kenya, Uganda, Tanzania, Burundi, Rwanda, Malawi, Zambia, Nigeria

Application Deadline

13 April 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.