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Portfolio Manager



Sales & Business Development
Chicago, IL, USA · Chicago, IL, USA · San Francisco, CA, USA
Posted on Thursday, May 16, 2024

Title: Portfolio Manager

Employee Status: Full Time - Exempt

Salary: Grade 4

Starts at $70,600

Reports to: Managing Director, Portfolio Management

Department: Core Business, Capital Solutions

Location: Chicago, IL

Hybrid Remote: In office T/W | Remote M/Th/F

Department Function: Core Business Solutions (CBS) is comprised of three business units: Capital Solutions which provide loan and other financing products to targeted nonprofits within IFF’s established Target Market; Real Estate Solutions, which provides a full range of real estate consulting services to nonprofits; and Community Development Solutions/Home First which provides real estate development and ownership solutions for nonprofits and develops community integrated, universally designed accessible housing. CBS also includes IFF’s legal department.

The Organization

IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve.

Equity, Diversity, and Inclusion

Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset- rich and as experts in their own stories.

Basic Job Function

The Portfolio Manager is responsible for the proactive management of IFF loans post-close to monitor borrower compliance, identifying areas of risk, evaluating borrowers’ long-term viability/performance and proactively mitigating potential defaults and loan loss.

IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice.


Core Responsibilities:

1. Manage a portfolio of 70-100 loans, including:

  • In coordination with originating lender, serve as borrower’s primary post-close contact for monitoring, servicing, modifications and new loan requests.
  • Post-close review of loan terms and conditions to verify all necessary information is in the loan systems in order to properly monitor ongoing compliance and key reporting and performance dates.
  • Periodic collection, review and analysis of financial and other reporting information for risk monitoring and updated risk recertification.
  • Periodic site visits to assess borrower’s financial health, check collateral condition where
  • warranted and identify relationship issues and/or opportunities.
  • Work with originating lender and other staff as appropriate to address compliance issues, delinquency and any required modifications to loan terms and conditions.
  • Make recommendations on loan risk rating downgrades and perform analysis on collateral value and potential loan loss. Maintain accurate and complete loan files and support as needed requests for portfolio or borrower information.

2. Implement as required IFF delinquent and troubled loan procedures and policies:

  • Monitor borrower delinquencies to resolve payment problems and other borrower related issues.
  • Proactively manage borrower delinquencies through meetings with borrowers; requiring, obtaining, and reviewing borrower financial and cash flow statements; and developing action plans for remedying delinquencies.
  • Support Manager-Resolution Strategies, as assigned, on nonperforming loans and OREO

3. Work with Capital Solutions staff to support compliance with portfolio and collateral monitoring procedures and assess and test portfolio quality:

  • Support maintenance of a robust tracking system for loan and collateral reporting/compliance requirements.
  • Identify trends and risk issues that may impact portfolio sectors or geographies. Support portfolio reviews or stress testing.
  • Recommend modifications to policies, procedures or risk rating methods to improve risk identification and mitigation.

4. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities.

5. Perform other projects as assigned.

Performance Measures:

1. Achieve program goals for portfolio performance, risk identification and relationship deepening.

2. Recommend solutions to identified issues and problems relating to loan program implementation.

3. Work effectively with troubled borrowers to achieve constructive workout solutions.

4. Accurate and thorough assessment of risk issues, optimal solutions and costs to achieve including costs to carry nonperforming assets.

5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge.

6. Model personal accountability that promotes ownership and engagement.

7. Builds and maintains effective working relationships with colleagues, peers and team members.

8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community.

9. High level of satisfaction with both internal colleagues and external contacts.

Position Qualifications:

Education: Bachelor’s degree preferred, in business, accounting, finance, or community development. In lieu of degree, 5+ years of relevant experience.

Previous Experience: Minimum of five years’ experience in commercial real estate or nonprofit lending required. Some experience

with commercial loan workouts, delinquent loans and OREO.

Demonstrated competency in commercial portfolio compliance disciplines and terminology, high-level credit and financial analysis, underwriting policies and procedures, and loan restructuring.

Additional Requirements: Occasional evening and weekend work.

IFF does not offer the following:

  • relocation package
  • 100% remote
  • provide sponsorship to applicants who require or will require a work permit.

Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities

- such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply.

Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required.

IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.