FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, youth, research, technology, communication, and social marketing—creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 50 countries and all US states and territories.

FHI 360 has worked in Indonesia for 30 years. Since 1996, we have taken a comprehensive approach to help transform the country’s health and development landscape. Leveraging a blend of global expertise and local insights, we have consistently strengthened community capacities, enhanced systems, and reinforced institutional frameworks for a sustainable impact. In partnership with the Government of Indonesia, civil society, academia, and the private sector, FHI 360 Indonesia delivers integrated programs across critical sectors. Our initiatives have spanned essential health services—including HIV and epidemic control, health system strengthening, food security, tuberculosis, and global health security.

The U.S. government’s (USG) Global Health Security (GHS) program provides life-saving assistance to prevent, detect, and respond to infectious disease threats which pose risks for public health outbreaks that could cost lives. As part of the USG’s GHS program, the STRengthening Infectious disease DEtection Systems (STRIDES) Activity advances cross-sectoral efforts to successfully identify, manage, and respond to infectious disease threats; detect and prevent further outbreaks; and instill confidence and trust in a country’s disease detection and surveillance structures and services.

Job Summary:

The MEL ICT4D Officer will be responsible for strengthening Monitoring, Evaluation, and Learning (MEL) systems and digital data solutions for the STRIDES Project in Indonesia. The role will focus on improving the quality, availability, and use of surveillance and program data for decision-making, performance management, and disease prevention and response. Working closely with government counterparts, implementing partners, and project teams, the MEL ICT4D Officer will support digital surveillance tools, ensure interoperability with national systems, and translate data and evidence into actionable insights for public health and health security.

Accountabilities:

• Support the design, rollout, and refinement of digital tools and systems for infectious disease data collection, surveillance strengthening, performance monitoring, and reporting.
• Strengthen MEL and surveillance data systems to ensure data quality, timeliness, completeness, and integrity across national and sub-national levels.
• Support the use of digital surveillance, laboratory, and reporting tools for detection of events of public health significance and emerging threats.
• Coordinate closely with government counterparts (health, laboratory, and surveillance units) to ensure interoperability, alignment with national data systems, and long-term sustainability of digital solutions.
• Strengthen the use of surveillance and program data for decision-making by developing dashboards, data visualizations, and analytical products for project teams and government stakeholders.
• Translate surveillance data, MEL findings, and outbreak information into clear, actionable insights to inform preparedness, response, and adaptive management.
• Provide training, mentoring, and ongoing technical support to government staff, implementing partners, and project teams on digital MEL, surveillance tools, and data use.
• Provide targeted digital MEL and surveillance support during outbreaks, including rapid data systems support, visualization, and reporting as needed.
• Support documentation, learning, and knowledge sharing related to digital surveillance and MEL innovations under STRIDES.
• Work closely with STRIDES technical, MEL, and ICT4D teams to ensure alignment between surveillance objectives, MEL frameworks, and digital solutions.

Educations and Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Data Science, Public Health, Epidemiology, Monitoring and Evaluation, or a related field. A Master’s degree is an advantage.
• At least 4 years of professional experience in ICT4D, digital surveillance systems, digital MEL, or public health data systems.
• Demonstrated experience supporting digital systems for infectious disease surveillance, data collection, performance monitoring, and reporting.
• Experience working with or supporting government information systems, including interoperability, data governance, and sustainability.
• Strong skills in data analysis and data visualization (e.g. Power BI, Tableau, DHIS2 dashboards, or similar platforms).
• Experience providing training and hands-on technical assistance to government and partner staff on digital tools and data use.
• Familiarity with digital surveillance and data platforms (e.g. DHIS2, IDSR systems, ODK, KoboToolbox, laboratory information systems) is an advantage.
• Strong communication, coordination, and stakeholder engagement skills.
• Experience working with international NGOs or donor-funded public health or health security projects in Indonesia is preferred.
• Ability to travel domestically up to 25%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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