TITLE: Senior IT Officer

REPORTS TO: Technical Advisor, Health Information System

LOCATION: Hanoi, Vietnam

FHI 360 is an international non-governmental organization that, in Vietnam, promotes the health and well-being of the Vietnamese people, particularly vulnerable and marginalized populations. It works with the Vietnam Ministry of Health and other national bodies, as well as provincial and commune-level health services to achieve project aims. FHI 360 is currently implementing programs to address challenges in HIV prevention, testing, and treatment, Tuberculosis (TB) case finding and treatment, anti-microbial resistance, health system strengthening, maternal and child health and nutrition, and global health security.

FHI 360 Vietnam is seeking a qualified and motivated Vietnamese candidate to serve as a Senior IT Officer based in our office in Hanoi.

Main responsibilities:

The Senior IT Officer provides technical leadership for the design, development, and implementation of digital disease surveillance and health information systems under the EpiC Global Health Security (GHS) Activity in Vietnam. The position focuses on strengthening surveillance data systems including human and animal health to improve the timely detection, reporting, and analysis of priority infectious and zoonotic diseases and to support evidence-based decision-making for Global Health Security programs.

Specific responsibilities may include but are not limited to the following:

• Provide technical leadership for the design, development, and implementation of digital disease surveillance and health information systems to support Global Health Security activities in Vietnam.

• Lead technical efforts to strengthen surveillance data systems for timely detection, reporting, and analysis of priority infectious diseases.

• Support integration of the data management systems at the sites levels (laboratories, hospitals) into the national surveillance systems.

• Support the integration and interoperability of surveillance systems across human and animal health sectors in alignment with the multisectoral approach.

• Provide technical guidance on system architecture, data standards, and interoperability to enable data exchange between national health and animal health information systems.

• Collaborate with government counterparts, including the Ministry of Health and the Ministry of Agriculture and Environment, to strengthen surveillance system design, data sharing mechanisms, and reporting workflows.

• Support the development of data integration solutions, dashboards, and analytics tools to improve data use for outbreak detection, response, and program decision-making.

• Ensure surveillance systems align with national digital health strategies, data governance policies, and Global Health Security priorities.

• Provide technical assistance and capacity building to national and provincial partners on surveillance system use, data quality improvement, and information system management.

• Coordinate with technical partners and software developers to support the development, testing, deployment, and maintenance of surveillance information systems.

Experience and abilities for the position:

• Bachelor’s degree in technology or related fields with at least 7 years of working experience in health information systems

• Knowledge and experience in Global Health Security information systems is asset.

• Ability to work well with all project staff, implementing agencies, GVN counterparts, donor agencies

• Highly responsible, organized person that pays attention to details.

• Ability to work under pressure, meet deadlines, and achieve ambitious results.

• Well-developed written and oral communication skills in both Vietnamese and English

• Ability to travel as necessary

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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