Sr. Health Information System Officer
FHI 360
Job Summary:
The Senior Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES Jordan Activity. The position is responsible for developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements. The position will also lead the design and implementation of activities focusing on enhancing capacity in data collection, analysis and reporting for actionable disease prevention and response decision making in Jordan. The HIS Officer III will directly supervise the MEL Officer and provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches.
Accountabilities:
Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor.
Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes.
Leads activities focused on strengthening multisectoral health data management systems for timely, reliable, and actionable surveillance and outbreak information, such as improving data review and analysis, improving accessibility and interoperability of human and animal health surveillance data, and improving effective use of infectious disease information systems at health facilities and laboratories
Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan.
Develops and maintains a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting.
Synthesizes and analyzes project data to identify trends, inform adaptive management decisions, and support evidence-based program adjustments.
Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations.
Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets.
Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities.
Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions.
Prepares data visualizations and dashboards to communicate project progress to internal and external audiences.
Leads the day-to-day implementation of HIS and MEL activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines.
Directly supervises the MEL Officer, providing technical guidance, support, and performance oversight, and reviews and validates data and reports before submission.
Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches.
Leads the preparation of quarterly and annual performance reports, ensuring accurate and timely submission of indicator data to the donor.
Contributes to the development and review of annual workplans and all donor reporting requirements.
Identifies and escalates technical issues to senior project staff as needed
Applied Knowledge & Skills:
In-depth knowledge of health information systems, data management, and MEL approaches in a public health context.
Familiarity with Jordan's national health information systems and relevant government reporting frameworks.
Strong analytical skills with the ability to interpret data, identify errors, and prepare clear reports.
Proficiency in dashboard development, data management and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata.
Excellent organizational and project management skills.
Strong written and verbal communication skills in both Arabic and English; professional proficiency in both languages is required.
Ability to work collaboratively with diverse teams and government counterparts.
Ability to solve problems and implement corrective action as needed.
Education:
- Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Field.
- Project Management (PM) Certification preferred.
Experience:
- Typically requires 6+ years of relevant experience managing data collection and technical assistance experience.
- Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
- International or Domestic (US) Program Development or Program management experience preferred.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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