Job Summary:

Position Title: Technical Officer, Quality Improvement (QI)

Project: EpiC MNCH+N Project Mozambique

Location: Quelimane, Zambezia

About FHI 360:

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Quality Improvement (QI) Technical Officer

Description:

FHI 360 is seeking a candidate for the position of Quality Improvement (QI) Technical Officer for EpiC MNCH, a project to be implemented in the provinces of Nampula/Zambezia, focused on improving the quality of maternal, neonatal, and child health outcomes and working with government partners to institutionalize a culture of quality improvement. The Quality Improvement Technical Officer will be responsible for planning and implementing activities that will support provincial and district government health service providers, health institutions, and community to implement the national Quality Improvement and Humanization strategies and guidelines; and s/he will support quality improvement activities at health facilities. The selected candidate will be based in Zambezia and will report to the MNCH Advisor.

Accountabilities:

• Support the MNCH Advisor to implement and monitor activities that provide technical support and capacity strengthening to provincial and district government stakeholders, implementing the new national quality improvement strategy and guidelines.
• In collaboration with implementing partners, develop training strategies, design and conduct training to strengthen government capacity in implementing quality improvement guidance, facilitate learning collaborations, and implement change packages in a timely and cost-effective manner.
• Plan and implement project technical assistance and guidance visits to Nampula and Zambezia provinces and district staff for results-based financing and QI.
• Ensure that activities are implemented in accordance with standard operating procedures (SOPs).
• Lead the development and compilation of technical reports and documents related to quality improvement activities.
• Participate in provincial-level technical working groups for quality improvement.
• Plan, implement, and manage the synthesis of monitoring data for quality-of-care indicators in health facilities and the community.
• Ensure the effective use of data, including routine health information systems, by provincial and district health facility staff and employees, as well as consortium partners and program staff, to inform planning and monitor improvement efforts.

Required Qualifications:

• Medical doctor or preventive medicine technician and/or nurse with training in public health.
• At least 4 years of experience implementing QI programs in immunization, maternal and child health and public health.
• Experience in direct supervision of program staff and in supervising and evaluating staff performance and needs.
• Experience in designing and implementing training and guidance at the district and health facility levels; experience in providing maternal and child health clinical services and mentoring staff to meet clinical criteria.
• Experience working in Zambezia province.
• Demonstrated ability to establish and maintain effective working relationships with government personnel and community stakeholders.
• Fluency in Portuguese required.
• Excellent oral and written communication skills in English and knowledge of the local language will be an advantage.
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Proven proficiency in the use of Microsoft Office Suite

Typical Physical Demands:

• Typical office environment and ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
• Ability to spend substantial time in health care settings
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Up to 50%

**Or an equivalent combination of relevant education and/or experience sufficient to successfully

perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

The last day of receiving applications will be 12 March 2026.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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