External Title: MEL Officer (Data Analyst)

Reports to: MEL Advisor

Location: FHI 360 Office Dhaka, Bangladesh

About FHI 360:

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, youth, research, technology, communication, and social marketing—creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 50 countries and all US states and territories.

FHI 360 has worked in Bangladesh for more than 45 years. Since 1975, we have taken a comprehensive approach to help transform the country’s health and development landscape. Leveraging a blend of global expertise and local insights, we have consistently strengthened community capacities, enhanced systems, and reinforced institutional frameworks for a sustainable impact. In partnership with the Government of Bangladesh, civil society, academia, and the private sector, FHI 360 Bangladesh delivers integrated programs across critical sectors. Our initiatives have spanned essential health services—including HIV and nutrition, tuberculosis, global health security, and economic participation.

The U.S. government’s (USG) Global Health Security (GHS) program provides life-saving assistance to prevent, detect, and respond to infectious disease threats which pose risks for public health outbreaks that could cost lives. As part of the USG’s GHS program, the STRengthening Infectious disease DEtection Systems (STRIDES) Activity advances cross-sectoral efforts to successfully identify, manage, and respond to infectious disease threats; detect and prevent further outbreaks; and instill confidence and trust in a country’s disease detection and surveillance structures and services.

Job Summary:

The Monitoring, Evaluation, and Learning (MEL) Officer will support the implementation of the STRengthening Infectious Disease DEtection Systems (STRIDES) project in Bangladesh by maintaining and implementing the monitoring and evaluation processes and practices of the project. They will train program staff to ensure that performance indicators and data related to outcomes, achievements, and impact are properly prepared and collected in targeted geographic areas and sectors.

They will provide basic technical support and guidance to staff and partners in the country office, draft technical portions of proposals and project design, based on the design and direction set by technical leadership, implement and monitor technical strengthening initiatives. They will develop adoption and/or training strategy, designs and conduct training or adoption activities for a specific technical area. Creates scientific or technical material in the area of expertise and evaluates programmatic effectiveness and provides technical assessment reports. They will provide administrative support on core project operations (e.g., updating manuals, assisting with proposals, and budget tracking).

Responsibilities:

Technical Requirements:

• Assists in providing technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects.
• Provides quality control and quality assurance support.
• Contribute to development and sharing of lessons, knowledge, innovations, and best practices.
• Provides support to work planning and workplan preparation and finalization.
• Supports technical aspects of projects including staff and partner capacity building
• Performs other duties as assigned by the supervisor.

Project Design Implementation:

• Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOP’s).
• Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.

Client/Funder Support:

• Participates in client / funder meetings.
• Prepares Requests for Proposals for technical, administrative, and other service needs.

Operations Management:

• Responds to requests and inquiries from internal and external staff.
• Provides administrative and logistic support to technical team, training, events, meetings, and other activities.

Project/Program Reporting:

• Supports preparation of quarterly and annual reports, and other documents.
• Writes and edits technical reports and documents.
• Gathers information, data and statistics needed to provide evidence to reports, presentations, papers, and other documentation produced.
• Assists with technical troubleshooting, guide data analysis and application of data.
• Participates in data review and support data use for decision making.
• Ensures the documentation and reporting of appropriate services rendered to clients is done in the relevant service registers.
• Assists with compiling technical content (e.g., reports, presentations, manuscripts).

Applied Knowledge & Skills:

• Proficiency with database management software and on-line search tools required.
• Development of scope of work and deliverables for partners, consultants, etc.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Proactive in managing multiple tasks, managing and working in virtual work environment, and flexible and open for managing time for working with different teams in different time zones as needed.
• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
• Basic working knowledge of concepts, practices, and procedures with providing technical support for technical research studies.
• Data visualization skills
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Demonstrated proficiency with using Microsoft Office Suite required.
• Proficieincy in data management and analytic software (eg. Microsoft Excel, PowerBI, Tableau, Stata, SAS, SPSS, or R) preferred
• Ability to analyze and interpret data, identify errors, and prepare reports.
• Ability to solve problems and implement corrective action as needed.
• Must be able to read, write, and speak fluent English and Bangla.

Problem Solving & Impact:

• Works on problems of moderate scope that require analysis or interpretation of various factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Builds rapport with internal and external staff.
• Decision may affect a work unit or area within a department.

Supervision Given/Received:

• Has no supervisory responsibility.
• Receives general instructions on routine work, detailed instructions on new assignments or projects.
• Reports to the Country MEL Advisor.

Requirements:

• Bachelor’s degree or its international equivalent in social science, Statistics, Public Health/Epidemiology, Data Science, or related field.
• Typically requires 2+ years of relevant experience managing data collection, monitoring, evaluation, capacity strengthening in the country, and technical assistance experience.
• Prior work experience in a non-governmental organization (NGO), government agency, or private company.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screens and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Ability to travel domestically up to 25%

The above statements are intended to describe the general nature and level of work and are subject to modification. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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