Job Description

Business Title: Cleaner Cum Office helper

Reports to : Manager, People and Culture

Location : Dhaka

Job Profile Summary

Provides various office services support for the assigned unit(s)/division in a country office. Performs basic processes and procedures to accomplish tasks and receives close supervision.

Job Description

The Cleaner cum Office Assistant is responsible for ensuring that the office environment remains clean, orderly, and welcoming for both staff and visitors while also providing essential administrative and logistical support. This role requires a combination of housekeeping duties and office assistance, making it a central part of smooth day-to-day operations. The position involves maintaining cleanliness and hygiene across all areas of the office, including workstations, meeting rooms, washrooms, pantry, and common spaces, while also ensuring that supplies such as toiletries, cleaning materials, drinking water, and kitchen items are regularly replenished and available. In addition to cleaning responsibilities, the Cleaner cum Office Assistant supports routine administrative functions by handling mail and courier services, photocopying, scanning, and filing documents, as well as distributing internal communications. The role also assists in preparing meeting rooms by arranging furniture, serving refreshments, and ensuring that required materials are ready for use. At times, the position may include running errands within and outside the office, supporting the movement of equipment or supplies, and assisting colleagues with simple tasks to ensure that work proceeds without interruption. Reliability, confidentiality, and a service-oriented mindset are key qualities, as the Cleaner cum Office Assistant contributes directly to creating a professional, safe, and efficient workplace environment that allows staff to focus on their core responsibilities.

Accountabilities:

• Operations support like : Photocopy, , external guest attending
• Maintains cleanliness of the office environment.
• Keep clean of all office furniture’s, floor, and rest rooms.
• Maintains supply Sign-up Logs.
• Perform other related duties as assigned.
• Provide office cleaning support at morning and evening
• Support to staffs in relation to store maintenance/filing and cleaning.
• Provide support according to the staff requirement.
• Identifies and recognizes problems that have established procedures and limited impact.
• Refers non-standard questions and problems to higher level.
• Errors can be easily and quickly detected within the immediate work unit and would result only minor disruption or expense to correct.
• Close supervision involving detailed instructions and frequent monitoring of work performance.
• Contacts are primarily within immediate work unit. Contacts involve obtaining or providing information requiring little explanation or interpretation.

Education:

SSC or equivalent according to Bangladesh educational system

Experience:

• 2-4 years of related office administration experience.
• Demonstrated experience with office administrative procedures, standards and equipment.
• Read, write and speak English; fluent in host country language required.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

Photocopy machine, Scanner and cell phone/mobile

Equal Opportunity

The above statements are intended to describe the general nature and level of work and are subject to modification. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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