Job Summary:

Advanced subject matter expert who oversees the subject matter aspects of moderately complex technical units of a functional domain, directing other professional staff members. Oversees the day to day technical and operational aspects of projects. Supervises technical staff members ensuring that project activities are on track with work plans, with technical expertise informing project implementation. Supports or leads the development of proposals for local and regional initiatives. Prepares project and donor reports and drafts publications and external communications. Leads the development / revision of best practice documents. Monitors budgets. May be required to coordinate and work with a diverse group of organizations, such as the Ministry of Health and Social Welfare (MOHSW), district health staff, several international and national development partner organizations, and the USAID (US Agency for International Development) mission to complete work.

Accountabilities:

Technical Requirements:

• Works on problems of complex scope that require evaluation of variable factors.

• Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions, with little supervision.

• Networks with key internal and external personnel.

• Decisions may cause delays or failure to achieve results that impact departmental goals.

• Provides input to senior technical leadership on national guidelines and normative policies for subject matter areas of expertise.

• May interpret findings and make recommendations for improvements.

• Performs other duties as assigned.

Project Design Implementation:

• Leads the creation of the technical portion of the project plan of a complex project or multiple projects, within the given resource and financial constraints.

• Oversees all day to day technical and operational activities in the local region.

• Coordinates with technical and programmatic staff members to ensure that activities are performed as per award requirements and consistent with FHI 360 policy.

• Oversees staff members’ assignments.

• Work with Enterprise Services to prepare contracts and budgets.

• Provides broad global technical leadership to multiple components for moderate to complex programs.

• Defines and develops solutions for major business or functional challenges.

• Contributes to planning and making recommendations for department / program / project concept, operations, and / or implementation.

• Influences design and scope of initiatives and programs.

• Develops strategies and tools for the design and implementation of specific technical components.

• Ensures technical implementation is consistent with best practices in the industry / subject and meet client / funder contractual obligations for moderately complex technical units of a functional domain, directing other professional staff members.

• Oversees all day to day technical and activities in the local, country or region.

• Coordinates with technical and programmatic staff members to ensure that activities are performed as per award requirements and consistent with policy.

• Oversees staff members’ assignments.

• Coordinates with employees and consultants, on-site and in the field for situations that are less routine and more unusual.

Business Development and Client/Funder Support:

• Develops and maintains relationships with potential clients / funders, partners, peers, etc. to develop new business.

• Collect data for inclusion in proposals.

• Leads proposal research and design.

• Leads developing proposal strategies.

• Prepare proposals, budgets, and work plans.

• Participate in business development meetings with partners/clients.

• Develop strategies to grow the business.

• The other higher-level (develop strategies to grow the business, lead design, etc.) are appropriate.

• Participate in client / funder meetings and provide technical input.

• Draft sponsor reports and presentations.

• Represents the organization and / or Institute to external entities at professional meetings and conferences.

• Maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs (non governmental organizations) and consistently maintained and viewed as a knowledgeable resource in their technical area.

• Continually maintains a dialogue and technical exchange with field counterparts and technical staff members of implementing partners.

• Participate in client / funder meetings and draft reports / presentations.

Partner/Sub-Award Management:

• Drafts sub awards and partner agreements.

• Assists in managing client relations.

Staff Leadership and Training:

• May supervise team members, monitor performance, and lead professional development efforts.

• Develops and implements training and competency systems.

• Identifies strategies to address training gaps.

Project/Program Reporting:

• Reviews sponsor financial and technical reports.

• Prepares and delivers presentations to sponsors on progress.

• Develops project work plans and coordinates with sponsors and partners on activities.

Quality Assurance:

• Ensures technical deliverables and implementation are consistent with best practices in the industry / subject and meet client / funder contractual obligations for moderately complex technical units of a functional domain, directing other professional staff members.

• Proactively identifies risks or challenges to technical deliverables and creates mitigation plan.

• Reviews, analyzes, and evaluates the effectiveness of projects and makes recommendations for enhancements.

• Ensures the quality of implemented technical activities and systems at all levels.

Applied Knowledge & Skills:

• Ability to manage projects, set realistic priorities, and plan for the successful implementation of activities.

• In-depth functional knowledge around specialization and detailed knowledge of related areas in the organization.

• General understanding of the external environment and how it affects the industry in general and the organization, including political, legal, environmental, financial, and social influences.

• General understanding of the organization’s structure, policies and practices, and the impact on one’s own area.

• Strong diagnostic, analytical and problem-solving skills.

• Ability to exchange information, present recommendations and collaborate with colleagues and peers within the organization and possibly externally.

• Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.

• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.

Competencies:

There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resources efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.

• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.

• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

• Employees are expected to possess or have high potential for the development of these three fundamental competencies.

Problem Solving & Impact:

• Is sought out to provide advice or solutions around technical area.

• Is informed about current developments around technical area.

• Works under broad direction with considerable latitude for independent action.

• Specific actions are guided primarily by professional standards and expected outcomes of the project.

• Decisions and actions have an impact on the smooth operation and timeframes of the unit programs/projects; impact on the broader organization is generally indirect.

• Problems encountered are complex and may involve unprecedented circumstances; resolution requires investigation, analysis, and review of professional/organizational standards.

• Faulty decisions or recommendations will normally result in critical delays and modifications to projects or operations, cause substantial expenditure of additional time, resources, and funds; and jeopardize future business activity.

Supervision Given/Received:

• May supervise junior level staff members.

• Work is reviewed in terms of meeting the organization’s objectives and schedules.

• Accomplishes results through managers or senior members of a team.

• Manages a technical area staff and function area within the organization.

• Plays a coaching and mentoring role for others; may assist in team management as necessary, although has no formal people management responsibility.

• Typically reports to a Director.

Education:

• Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.

• Project Management (PM) Certification preferred.

Experience:

• Typically requires 12+ years of relevant experience in designing and evaluating applicable programs/services – may manage activities of lower-level staff, however, main function is individual contributor.

• Documented participation on normative bodies or committees that define guidelines relevant to the specific technical area.

• Relevant publications, presentations, reports, and manual/tool development.

• Experience leading business development efforts in the technical area.

• Proficient experience in current program developments in division/unit/technical area.

• Years of work experience that demonstrates sensitivity to and understanding of technical issues.

• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

• International or Domestic (US) Program Development or Program management preferred.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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