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IT Project Manager II for Digital Process Automation Program

FHI 360

FHI 360

IT, Operations
Multiple locations
Posted on Friday, May 3, 2024

Job Summary:

Manages the development and implementation process for executing projects from design and development to production. Plans, executes and finalizes projects according to deadlines and budgets. Plans and directs schedules and monitors budget/spending. Creates information technology project plans that communicate and monitor tasks, milestone dates, deliverables, status, and resource allocation. Coordinates delivery of development and production releases that meet organizational standards. Consults with team on design and development tasks. Oversees quality control of the project. Identifies and resolves issues and conflicts within the project team. Develops and delivers progress reports, proposals, requirements documentation, and presentations. Builds and manages relationships with functional business units.


  • Collaborates with functional area managers and partners to determine needs and expectations to create and finalize project deliverables.

  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.

  • Manages day-to-day operational aspects of the project and scope.

  • Ensures project documents are complete, current, and stored appropriately.

  • Effectively communicates relevant project information to company management.

  • Keeps project team well informed of changes to ensure completion of project and staying within budget constraints.

  • Develops Best Practices and tools for project execution and management.

  • Develops and manages vendor relationships with service providers.

  • Utilizes resources in a matrix management environment.

  • Develops best practices and tools for project execution and management.

  • Identifies and resolves project issues and implements improvement plans to ensure project stays on schedule and within budget.

  • Stays abreast of new and emerging industry practices.

  • Manages project budget and determines appropriate resources needed for project completion.

  • Identifies opportunities for improvement and makes constructive suggestions for change.

  • Captures ideas or requests, categorizing them for opportunity improvement and innovation.

  • Responsible for managing multiple projects concurrently.

  • Directs, motivates, and manages the people, work, and resources involved in a project.

  • Establishes and updates plans with actuals and forecasts.

  • Manage and deliver the required product(s) for each phase of project(s)

  • Ensure quality is achieved as planned

  • Delivers to time and cost within agreed tolerances

  • Responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards.

  • Monitors progress in terms of the status of the project plan and budget; reports to stakeholders through progress reporting, organizing and managing status meetings.

  • Anticipates and manages deviations from a plan or schedule; keeps all participants and stakeholders informed.

  • Identifies, logs, analyzes, and manages potential and actual issues and risks, taking corrective action and reviewing how future issues and risks might impact on scope, schedule, quality, and cost.

  • Capable of defining acceptance criteria or working with specialists to define acceptance criteria for project deliverables and will works towards achieving stakeholder acceptance of deliverables.

  • Capable of communicating ideas in one-to-one situations, small groups, and before large audiences.

  • Identifies the need for resources, and subsequently takes on team management responsibilities.

  • Leads and/or participates in assessment and design team activities.

Applied Knowledge & Skills:

  • Excellent oral and written communication skills.

  • Ability to influence, motivates, and collaborates with others.

  • Working knowledge of concepts, practices, and procedures with project management, process development and execution.

  • Knowledge of project management software and other technologies.

  • Understanding of technical product development and IT architecture

  • Ability to adapt and resolve problems/issues to bring project to completion.

  • Advanced knowledge of concepts, theories, practices and procedures with information technology project management.

  • Strong knowledge of computer systems, software, and programs.

  • Demonstrated technical, business analysis, and project management skills.

  • Ability to adapt to changes and provide recommendations and solutions to problems or issues.

  • Advanced knowledge of project management software and other technologies.

  • Responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards.

  • Able to anticipate and resolve deviations from a plan or schedule early and keep all participants and stakeholders informed.

  • Identify, log, analyze and manage potential and actual issues and risks, taking corrective action either by managing directly of managing staff.

  • Capable of defining acceptance criteria or working with specialists to define acceptance criteria for project deliverables and works towards achieving stakeholder acceptance of deliverables.

Problem Solving & Impact:

  • Participates in business decisions regarding methods, techniques, and procedures for project design and completion.

  • Identifies and evaluates issues that require analysis of situation/data and review of various factors.

  • Exercises judgment within defined procedures and policies to determine action.

  • Decisions may affect the management and operations of an area within a department.

  • Leads or advises business decisions regarding methods, techniques, and procedures for project design and completion.

  • Strong project planning, organizing, communication and team delegation skills.

  • Manages organization partner requests and projects through the governance and system development life cycle.

  • Creates and updates project schedules, Gantt charts, spreadsheets or other appropriate tools to manage people and tasks.

  • Understands the technology being used in order to understand and requests from specialists and technical staff and to evaluate what is reasonable or possible.

  • Understands relevant methodologies, processes and standards and ensures that all project team members also understand and follow them.

  • Responsible for the project’s commitment to quality; may need to call on specialists to assist in creating or assessing quality standards.

  • Capable of creating and implementing a structure for project documentation and ensuring that the project team understands and uses it.

  • Decisions may affect the management and operations of an entire department or multiple departments.

Supervision Given/Received:

  • Oversees quality control of the project.

  • Identifies and resolves issues among project team members and recommends solutions to management.

  • Monitors project budget to ensure completion of project.

  • Manages technical staff indirectly in a matrixes organization.

  • Manages technical staff, either directly or indirectly in a matrixes organization.

  • Manage one more staff members, setting performance expectations, work plans and conducting performance assessments.

  • Develops and manages project budgets.

  • Provides team with direction and vision, including motivating people to perform, providing feedback, recognizing strengths, and providing challenges.

Education and Experience:

  • Bachelor's Degree or its International Equivalent in Computer Engineering, Computer Science, Information Technologies or Related Field.

  • Experience in Subaward Management, Procurement and Finance and Accounting topics.

  • Project Management (PM) Certification preferred.

  • French fluency preferred.

  • Candidates living in Eastern or Central time zones preferred.

Typical Physical Demands:

  • Typical office environment.

  • Ability to sit and stand for extended periods of time.

  • Ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

  • Web-based tools for work management, diagramming and documentation (Miro, Atlassian - Jira Work Management, Confluence).

Travel Requirements:

  • 10% - 25%

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: $90,000 - $115,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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