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Data Coordinator on Strategic Information and Social Media

FHI 360

FHI 360

Marketing & Communications
Manila, Philippines
Posted on Friday, March 29, 2024


EpiC is a multi-year global project funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID). The project provides strategic technical assistance (TA) and direct service delivery to break through barriers to 95-95-95 and promote self-reliant management of national HIV programs by improving HIV case-finding, prevention, treatment programming and viral load (VL) suppression among key populations (KPs). In the Philippines, EpiC is into its fourth year of implementation. In Greater Metro Manila, EpiC is supporting 52 sites to address critical gaps and bottlenecks in the response to HIV among KPs and strengthen capacity of local, community based KP organizations, and work closely with the government of the Philippines to deliver HIV services tailored to the needs of KPs. In addition to these activities, EpiC Philippines will focus on expanding HIV case-finding in the community, PrEP and treatment initiation, adherence, and retention support for people living with HIV (PLHIV) to reach undetectable equals untransmittable (U=U) status.


The main objective of the position is to provide support in terms of efficient case management within an online community framework. This role requires adeptness documenting queries related to services. Another key aspect of the role involves meticulous data encoding, encompassing the accurate entry of cases for Monitoring and Evaluation (M&E) purposes and facilitating easy reference and follow-up procedures.


  • Perform data entry for community accomplishments for screening, PrEP and other related services provided into the nationally prescribed system and other related systems.
  • Ensure accuracy of entered data and ensures consistency and alignment with the existing data.
  • Assist in the review and verification of data generated ensuring that they are in line with the reporting requirements.
  • Maintain confidentiality of data in all transactions.
  • Conduct online community case management and respond and record queries on community concerns utilizing motivational interviewing skills.
  • Ensure communication with screening and PrEP providers to refer clients in a timely manner.


  • Possess strong attention to detail, a commitment to data integrity, and the ability to work effectively within established confidentiality protocols.
  • Can work with required timeline.
  • Ability to work independently with minimal supervision and work with others effectively.
  • Excellent interpersonal communication skills and ability to work effectively with a variety of audiences and organizations.
  • Good writing and verbal communication skills in both English and Filipino.
  • Basic knowledge in Microsoft Office software programs


  • At least Senior High School graduate, college undergraduate, vocational course, or any equivalent.
  • At least 6 months experience of on data entry, data management and/or social media monitoring, preferably in health or HIV-related information.
  • At least 6 months experience on community-based activities
  • High level of familiarity on community-based PrEP initiation and screening
  • Previous training on community-based screening, motivational interviewing and mobilization activities is an advantage.

This scope of work summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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