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Monitoring Learning and Evaluation Manager

FHI 360

FHI 360

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Tunis, Tunisia
Posted on Tuesday, February 6, 2024

Job Summary:

The MEL Manager will initially report to the Chief of Party and then transition to supervision of the MEL Unit Lead once that position is filled. The MEL Manager will be responsible for:

  • Oversight and task management of a team of MEL Specialists and Associates in the Tunis office (hereafter “MEL Unit”), while also coordinating and providing direction to Regional MEL Officers.
  • Process monitoring to ensure MEL Unit produces expected deliverables on-time and of high quality.
  • Refining existing and implementing new systems to ensure the accuracy and integrity of all Ma3an data in close collaboration with MEL Unit and home office.
  • Ensuring effective coordination with the program, communications, knowledge management and operations teams.
  • Providing routine updates and responding to SMT and USAID needs, as requested, working closely with home office to delegate and complete tasks on-time.
  • Promoting dissemination and use of lessons learned.
  • Building awareness of and providing training to staff and primary stakeholders on the MEL plan, data-related needs, and systematic use of tools, as needed.
  • Performing other duties, as assigned.

Essential Job Functions: Duties and Responsibilities

Monitoring and Evaluation

  • Direct supervision of MEL Specialist/s and Associates within MEL Unit to ensure clarity of roles and responsibilities tied to MEL plan, as well as other SMT and/or USAID needs.
  • Coordination with Regional Managers to ensure Regional MEL Officers are following established protocols and completing required MEL tasks on-time and with attention to quality.
  • Routine and ongoing coordination with other Ma3an teams (Program, Operations, KM and Communications) to ensure MEL needs are incorporated into plans, access to key documents is secured, opportunities to maximize learning are not missed, etc.
  • Ensure appropriate data collection tools and systems are in place and are being used correctly by staff and partners to collect required and accurate data for performance monitoring and evaluation.
  • Ensure expectations around data quality, including application of data validation and verification protocols, are clearly understood by all parties involved.
  • Lead performance and data reporting processes, including Quarterly Reports, Annual Reports, and annual MEL plan revisions.


  • Work with all members of Ma3an MEL Unit, especially Data Analysis sub-team, to utilize forthcoming PowerBI dashboard, as well as other mechanisms/tools, to flag issues of concern and/or highlight positive findings then share with broader Ma3an team for reflection and potential action.
  • Through coordination leadership role, identify synergies with other Ma3an teams to maximize opportunities for learning and improvement.
  • Plan, convene, and document After Action Reviews after major project activities and follow up with project staff and partners to ensure that lessons and recommendations are disseminated and incorporated into future activities.

Other Responsibilities

  • Perform any other reasonable duties as assigned by the COP or his designee.
  • Respect and abide by all the internal regulations of FHI platform office.

Minimum Requirements

Technical & soft skills

  • Bachelor’s degree in social sciences, statistics, evaluation science, international relations, or other related field (advanced degree preferred).
  • A minimum of 5 years professional experience, with at least 3 years' experience conducting monitoring and evaluation and learning for complex development activities
  • Experience training and supervising staff.
  • Experience with both quantitative and qualitative data collection, developing data collection instruments, verifying data quality, and conducting data analysis, including using relevant software.
  • Demonstrated ability to work effectively with multi-cultural teams, communities, civil society, local government representatives and other stakeholders.
  • Demonstrated ability to communicate effectively in Arabic, French, and English.
  • Familiarity with USAID’s approach to MEL.
  • Strong analytical, communication, organizational, writing, and interpersonal skills.
  • Strong understanding of Tunisia’s political, social, economic, and cultural contexts at both the national and regional levels.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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This job is no longer accepting applications

See open jobs at FHI 360.