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Program Management Director

FHI 360

FHI 360

North Carolina, USA · Remote
Posted on Friday, January 12, 2024

Job Summary:

The Program Management Director will support a large USAID global health security (GHS) project, managing cross-functional teams from award through close-out. Provides overall strategic direction for project management support including plans to determine technical implementation, activity scheduling, budget, procedures, staffing, and allotment of resources needed for projects. Identifies specialized partnership needs, engages qualified partners to ensure technical performance. Contributes project experience and learning to global thought leadership initiatives in specific area of technical specialization. Plans and directs schedules and monitors budget/spending. Organizes interdepartmental activities ensuring completion of the project on schedule and within budget constraints. Selects, develops, and evaluates personnel to ensure efficient project implementation. This position will report to the Project Director and act as their backup.This position is contingent upon successful award.


  • Provide support to the Project Director to ensure the project is implemented in an efficient, compliant, timely and results-oriented manner.
  • Serves as the program and country management technical lead and key point of contact for the prime implementing organization on a large project.
  • Oversees country programs, working closely with Country Directors, Technical Director, and technical leads to ensure smooth project implementation, tracks performance against project timelines, budget, objectives, and deliverables.
  • Establishes work plans, project teams, and SOPs to meet project goals and ensure compliance with organizational and donor policies.
  • Plans, directs, and coordinates activities, in coordination with the Technical and Strategic Information Director, to ensure that goals and objectives are accomplished within prescribed time frame and funding parameters.
  • Coordinate the provision of technical and management support to established country programs to ensure timely achievement of project objectives and deliverables, e.g. managing employee and consultant hiring process including recruitment, interviewing, and development of solicitations and scopes of work.
  • Manage, implement, and monitor systems, services, staff, and budgets to achieve financial, administrative and project goals.
  • Provide timely and accurate project reports to FHI 360 and donors, as required.
  • Works closely with the Finance Director to develop, review, and monitor approved budgets.
  • Identify, escalate and mitigate programmatic and financial risk across the award, including through all subagreements/contracts.
  • Oversees execution and management of subs throughout the life of project.
  • Ensure compliance with FHI 360 procurement and financial reporting procedures by field-based programs and serving as a resource to field finance and administrative staff on procurement and payment procedures.
  • Ensures high quality technical deliverables—including workplans and annual reports—are developed, submitted and approved on schedule and within budget parameters.
  • Develops and implements processes and procedures to achieve strategic goals of the project.
  • Provides direction to ensure technical activities are compliant with client agreements, government regulations and the organization’s policies and procedures.
  • Responds to client requests and questions on project matters and ensures timely drafts and submissions of consents, approvals and/or waivers.
  • Recruits, orients, and supervises project staff to support project and ensure the completion of programmatic and workforce planning needs are met and achieved.
  • Provide leadership to staff to ensure the development of timely, high quality and regulation compliant reporting per FHI 360 and donor guidelines.
  • Provide supportive guidance and supervision to staff, and managers who are charged to implement projects within the assigned area of expertise.
  • Collaborate with cross functional groups on matters concerning staff development that leverages international staff to mentor local staff, so as to maintain project accountability and scale in the short term and fast track capacity building for the long term.
  • Support performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
  • Performs other duties as assigned.

Applied Knowledge & Skills:

  • Effective strategic planning, project evaluation and project management skills.
  • Strong business acumen, staff development, management, and reporting experience.
  • Strong consultative and negotiation skills.
  • Operations management, corporate policies, compliance, and procedures oversight experience.
  • Demonstrated public relations and diplomacy skills required.
  • Excellent oral and written communication skills.
  • Ability to speak the country’s language.
  • Ability to build positive local working relationships with local communities, district government officials, UN and where appropriate, donor representatives.
  • Ability to analyze and establish effective and supportive cross- project coordination, organizational procedures, and management systems.

Problem Solving & Impact:

  • Decisions and actions have a significant impact on management and operations.
  • Problems encountered are moderate to complex and highly varied.
  • Demonstrates strong critical thinking and problem-solving skills to plan, organize, and manage resources for successful completion of projects.
  • Exercises judgment to meet business strategies and develops objectives that align with organizational goals.

Supervision Given/Received:

  • Assists in setting goals and budgets for projects and leads the country in achieving strategic goals.
  • Leads coordination for fundraising planning and implementing strategies to increase private donor giving.
  • Leads coordination of resources for ongoing projects across functional areas and addresses/ resolves issues.
  • Typically reports to a Project Director.


  • Bachelor's Degree or its International Equivalent in Business Administration, Public Health, Social Sciences or Related Field.
  • Project Management (PM) Certification preferred.


  • Typically requires a minimum of 12+ years of relevant experience in managing USG projects, specifically USAID, management of GHS projects, and donor, sub-, and partner management.
  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
  • Proficient with applicable rules, regulations, and policies associated with international development and non-governmental organizations (NGOs).

Typical Physical Demands:

  • Typical office environment.
  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift/move up to 5 lbs.

Technology to be Used:

  • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

  • 10% - 25%

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $128,000 - $183,000

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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