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Health Information Systems Sr. Advisor

FHI 360

FHI 360

North Carolina, USA · Remote
Posted on Thursday, January 4, 2024

Job Summary:

The Health Information Systems Sr. Advisor will support a large USAID-funded Global Health Security (GHS) project to develop and implement policies and processes and ensures quality delivery of service on data management and strategic information activities. This position will lead the design, documentation, testing and implementation of country level database systems. This includes activities across Health Information Systems/Informatics, Business Intelligence and Data Analytics, Implementation Science, and Country Support, such as supporting country programs to develop robust systems for data management, analysis, visualization, and use (with an emphasis on DHIS2 and PowerBI); and capacity building for country stakeholders. Leads staff members’ development and mentoring and is the main point of contact with donors and stakeholders on technical SI related matters.

This position is contingent upon successful award.


  • Provide technical support and guidance for the development of MEL systems for the project, including but not limited to DHIS2/DHIS2 Trackers, and ensuring that these adhere to the appropriate global standards and guidelines.
  • Provide leadership, technical support and guidance for the design, development, planning, implementation; and capacity building for necessary staff in analysis, visualization, dissemination, and use of data for performance improvement.
  • Build project and staff capacity to develop and implement SI systems in line with donor requirements and best practices through formal training and ongoing mentoring.
  • Identify and work collaboratively and cross-functionally to implement process improvement measures within data management on a project level.
  • Escalate any potential or actual issues to supervisor, project team, and/or donor (USAID) in a timely manner, and follow issues through to resolution.
  • Provide written project status reports to project leadership and donors, as appropriate.
  • Contribute to the development and/or revision of project SI and MEL SOPs and related documentation.
  • Lead the development of databases at global and project level using various software ensuring that these are appropriate to the local context.
  • Assist in establishing metrics for project progress, performance, and cost. Assist in evaluating project performance to these standards.
  • Monitor and work to maintain/improve country stakeholders and donor satisfaction by ensuring high quality service, communication, and management of project SI.
  • Establish appropriate project tracking using computer assisted programs and ensure timely entry of project information.
  • Take corrective measures where necessary to keep project in line with budget and workplan.
  • Conduct internal and external project team meetings as needed. Assist supervisor with interview and selection process of new staff.
  • Support documentation of initial and ongoing staff training as required by FHI 360 and donor (USAID).
  • Supportin the design process to ensure that solutions can be implemented. Working with data management to validate designed functionality.

Applied Knowledge & Skills:

  • Comprehensive knowledge of concepts, procedures, and practices with data management.
  • Excellent oral and written communication skills.
  • Excellent quantitative and analytical skills.
  • Strong critical thinking and problem-solving skills.
  • Ability to analyze and interpret data, identify errors and prepare reports.
  • Ability to influence, motivate and collaborate with others.
  • Ability to successfully multi-task, prioritize, manage multiple projects.
  • Ability to lead initiatives to evaluate new technologies and resources.
  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
  • Must be able to read, write and speak fluent English.

Problem Solving & Impact:

  • Problems are complex and require analysis of situations and data with evaluation of various factors.
  • Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.
  • Decisions and actions may cause delays and affect a business unit or functional area within a department.


  • Bachelor's Degree or International Equivalent in public health, Life Science, Health Science, Analytics, Information Management or Related Field.
  • Project Management (PM) Certification preferred.


  • Typically requires 8+ years of data management and systems experience.
  • Proficiency in Excel software and other database technologies required.
  • Prior work experience in a non- governmental organization (NGO) and with the USG, particularly USAID.

Supervision Given/Received:

  • Coordinates activities in the development of software tools, surveys, visit trackers and mobile data collection instruments for a study.
  • Ensures issues with studies or other projects are resolved in a timely fashion.
  • Participants in developing procedures, budgets, training and resources with management to achieve strategic goals.
  • Reports to the Technical Director.

Technology to be Used:

  • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Typical Physical Demands:

  • Typical office environment.
  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift/move up to 5 lbs.

Travel Requirements:

  • Less than 25%

Posting Language at end of Posting Job Description

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $103,000- 148,000

    This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

    FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

    Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

    FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

    FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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