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Program Officer, Internet Communication Technology

FHI 360

FHI 360

IT, Operations
Kunming, Yunnan, China
Posted on Wednesday, October 18, 2023

Position Summary:

The Program Officer will work under the direction of the Deputy Chief of Party - Technical (DCOP-Technical). S/he will take roles on Internet communication technology and provide administrative assistance and support to project. S/he will collect, compile, and analyze information relevant to projects (e.g., update manuals, assist with proposal, process more complicated paperwork). S/he will provide administrative and project support, in addition to communication efforts related to project management and execution. S/he will coordinate with technical team and prepare presentations and support other related project objectives and deliverables.


Internet Communication Technology (ICT):

  • Provide guidance on the strategic use of the digital communication technology across key project activities to the COP, DCOP–Technical and other technical staff;
  • Oversee the overall design and implementation of all activities in relation to the use of the digital communication technology with a focus on the following:
  • Support the local SCALE partners to develop and strengthen progressively, a user friendly internet-based hub aimed at sharing and promotion of use of evidence-based technical resources for strengthening capacity of the community residents and community-level health care providers; which includes: 1) easily accessible technical resources on how to provide culturally competent, gender-sensitive health care services – case studies, practical instruction, training guides, and demonstration in Chinese and ethnic minority language as appropriate; 2) innovative social media interface to strengthen community engagement and increase sharing and exchange of targeted health literacy material, tools and messages among individuals of the communities at the SCALE sites, including serving as an official site for announcing the RFA, and promoting activities, for the community solutions fund.
  • Support the HIV/AIDS partners to streamline the WeChat-based ART applet for increasing health literacy among the registered HIV clients and their family members and strengthening their access to health services.
  • Support the SCALE partners to implement strategic, culturally responsive, and gender sensitive interventions to increase wider dissemination of targeted health literacy streaming videos within and cross the local communities and strengthen significant online engagement to create health resilient communities.
  • Mentors and trains project staff, partners, and stakeholders on the strategic tracking and use of social media platforms to increase health literacy and uptake of health services;
  • Supports Technical Advisor – M&E/SI/CLA to track and report against online community engagement indicators.

Programmatic Administration:

  • Collaborates with the project management team to assist in ensuring project needs and requirements are met.
  • Collects existing information (metrics, data, etc.) for use in reports, reaching out to subcontractors, grantees, and partners for external information.
  • Facilitates communication by answering partner inquires.
  • Coordinates assigned project activities.
  • Assists in the management of the project calendar to ensure project deadlines are being achieved.
  • Sets up and maintains electronic and physical project files.
  • Reviews and contributes to work plans.
  • Supports project/project teams administratively to provide high quality deliverables to clients.
  • Fulfills other administrative and special project duties as assigned.
  • Assists to draft and contributes to the development and management of contracts and grants as needed or required.

Minimum Requirements:

  • Bachelor’s degree in management, public heath, or social sciences; Master’s degree preferred.
  • Experience on social media management and/or working in marketing agency.
  • Digital image processing and video editing skill is a plus.
  • At least 3 years of experience with NGOs or funding organizations involving program implementation and management.
  • Superior written and oral communications skills in English.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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