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Monitoring, Evaluation, and Learning Officer

FHI 360

FHI 360

Phnom Penh, Cambodia
Posted on Wednesday, September 13, 2023

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology– creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of based in Phnom Penh.

We are currently seeking qualified candidates for the position of Monitoring Evaluation and Learning Officer (MEL Officer) for the Civil Society Support (CSS) Activities project which is funded by the United States Agency for International Development (USAID).


The MEL Officer will work under the supervision of the Chief of Party (COP) or successfully designated in updating and implementation of a comprehensive monitoring and evaluation plan by refining MEL indicators, implementing systems to safeguard the collection and management of program data, and recommending changes to annual work plans or data collection techniques as needed. The officer will train project staff, partners and Grantees on M&E reporting requirements and program learning strategies. S/he also documents and compiles the Project outcome/impact, lessons learned, and success stories collected from partners, grantees, and CSS team. The MEL Officer will work closely with all project staff, partners, and grantees to ensure the MEL requirements are fulfilled in a timely and quality manner with required quality checks, following the Project MEL plan, guidelines, and procedures.


  • Conduct data collection and verification and contribute to project performance and data reports as required, and support partners and grantees to collect and verify data.
  • Assist in overseeing the application of Collaborating, Learning, and Adapting (CLA) principles to inform program implementation and management.
  • Assist in refining the design of the program MEL system as needed, clearly identifying the users and the utility of the data/information.
  • Assist in refining MEL indicators and adapt MEL tools to meet program needs, which may include pre-test and post-tests, focus group interview protocols, community survey tools, and baseline, mid-term, and end-line survey instruments.
  • Work closely with partners, grantees, and project team in consultation with MEL Specialist to ensure accurate information flow including guidance/support on grantee data collection, measurement, and reporting.
  • Assist in managing and safeguarding data collected, training program staff, supervising MEL activities of the CSS and grantees and producing data management manual.
  • Document and compile the project outcome/impact, lessons learned, and success stories collected from partners, grantees, and CSS team.
  • Assist in conducting the field monitoring assessments and internal Data Quality Assessments (DQAs).
  • Assist in liaising with the USAID Mission on the design of MEL tools and on modifications to MEL system.
  • Assist in analyzing all data collected and supporting program management on needed program revisions.
  • Contribute to written performance reports for funder and other program deliverables.
  • Assist in planning and conducting field visit.
  • Coordinate to organize the annual learning events.
  • Carry out other responsibilities as assigned.


  • Bachelor's degree or its international equivalent in social science, management, international development, monitoring and evaluation, or a related field.
  • Minimum of five (5) years of related work experience of related work experiences managing and/or implementing research, monitoring, evaluation, and/or learning activities for development activities, preferably in democracy, governance, and civil society areas.
  • Experience using Kobo Toolbox for ongoing monitoring and evaluation.
  • Demonstrated abilities in qualitative and quantitative MEL methodologies appropriate to complex change processes and capacity development, and in knowledge management and organizational learning.
  • Proven interpersonal and communication skills and the ability to work as part of multicultural teams.
  • Experience writing and compiling the project impact, lessons learned, and success stories.
  • Must be a self-starter, with high degree of responsibility with minimal direct supervision.
  • Experienced with USIAD funded projects.


  • Proactive and self-motivated.
  • Ability to adapt to rapid changes in instructions and plans.
  • Self-confidence and ability to adapt and learn new systems and processes.
  • Good judgment and ability to make decisions with limited supervision.
  • Performs tasks with an attention to detail.
  • Ability to work under pressure and meet deadlines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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