Transform your impact at one of these organizations

Technical Officer II - Crisis Response

FHI 360

FHI 360

Posted on Thursday, August 31, 2023

Job Summary:

The technical officer will work closely with the health advisor to ensure quality design, monitoring, and implementation of programs through various program support activities. Drafts the technical portions of proposals and project design, based on the design and direction set by technical leadership. Provides technical support services to assigned projects under supervision. Assists with project implementation and training. Contributes to new business development initiatives including project design, budgeting, and recruitment efforts.


Technical Requirements:

  • Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects.

  • Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOP’s).

  • Assists with publications, web pages, and presentations.

  • Conducts searches of published literature on evolving issues in assigned technical area.

  • Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.

  • Develops or writes technical briefs, reports, or other necessary materials to facilitate research, standard methodologies, policies, and procedures.

  • Assists with the implementation of technical/research studies by monitoring and documenting processes.

  • Conducts analysis of project, implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.

  • Delivers presentations at professional meetings and conferences.

  • Ensures project implementation, adheres to company strategy, and remains technically sound.

Project Design Implementation:

  • Supports new project start-ups by serving as field technical staff for Short-Term Technical Assistance (STTA) missions.

  • Serves as dotted-line technical support for junior technical staff while on STTA missions.

  • Tracks project indicators and produces reports for others to act upon.

  • Assists with implementing components of the technical portions of the project plan.

  • Identifies and raises issues to senior technical advisors.

  • Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines

  • Responds to technical requests and inquiries from internal and external staff.

Business Development and Client/Funder Support:

  • Works with Health Advisor to prepare documentation for final authorization and approval of the technical portions of proposals and project design, based on the design and direction set by technical leadership

  • Assists with developing the technical portions of proposals and project design

  • Collects data for inclusion in proposals!

  • Assists with proposal research and developing proposal strategies.

  • May participate in business development meetings with partners and clients.

Project/Program Reporting:

  • Works with projects to ensure indicators collect the vital information needed for project implementation

  • Assists with collecting data for inclusion in client reports.

  • Assists with compiling and creating technical content (e.g., reports, presentations, manuscripts).

  • Develops or writes technical briefs, reports, or other necessary materials to facilitate, standard methodologies, policies, and procedures.

  • Prepares technical reports and papers summarizing results.

  • Works closely with MERL team to ensure all tools are in place and collecting the relevant information

Quality Assurance:

  • Develops broader knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.

  • Helps coordinate and direct activities to meet client/funder and regulatory requirements.

  • Works with projects to ensure use of data for improvement of quality programming

  • Helps ensure all quality assurance tools are in place and standardized and being applied by field teams

  • Identifies ways to improve quality in programming and planning for implementation of action points

Applied Knowledge & Skills:

  • Moderate knowledge of concepts, practices, and procedures by providing technical support for research studies.

  • Development of scope of work and results for partners, consultants, etc.

  • Proficiency with database management software, on-line search tools and Microsoft Office Suite required.

  • Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.

  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.

  • Fluency in English, required. Proficiency in French is a plus.

  • Excellent organizational and analytical skills.

  • Ability to analyze and interpret data, identify errors, and prepare reports.

  • Ability to solve problems and implement corrective action as needed.

Problem Solving & Impact:

  • Works on problems of moderate to complex scope that require review of various factors.

  • Exercises good judgment with selecting methods and techniques to determine appropriate action.

  • Decisions may cause delays and affect a work unit or area within a department.

  • Identifies and raises issues to senior technical staff

  • Networks with key internal and external personnel.

Supervision Given/Received:

  • Has no supervisory responsibility.

  • Receives methods and procedures on new projects and assignments.

  • May provide guidance to other lower-level staff.

  • Reports to Crisis Response Health Advisor


  • Bachelor's Degree or its International Equivalent in Health, Nutrition, Public Health, Medicine, Nursing or a related field..


  • Typically requires 4+ years of relevant experience running data collection and technical assistance experience.

  • Prior work experience in a non-governmental organization (NGO), government agency, or private company.

  • Prior experience working within the humanitarian sector!

Typical Physical Demands:

  • Typical office environment, but may include travel to countries designated as high or extreme risk. Must be willing to take Hostile Environment Awareness Training

  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

  • Ability to travel in a vehicle for several hours over rough terrain and to travel to areas with limited services.

  • Ability to sit and stand for extended periods of time.

  • Ability to lift/move up to 20 lbs.

Technology to be Used:

  • Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment!

Travel Requirements:

  • Up to 40% mostly international travel.

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range: $68,000 - $95,000

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.