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Director, Monitoring and Evaluation

Skoll World Forum

Skoll World Forum

United States · Remote
Posted on Saturday, October 14, 2023


Internews is an international non-profit organization working in over 140 countries to support media and information providers worldwide to reach millions of people with trustworthy information that saves lives, improves livelihoods, and holds institutions accountable.

The Impact and Learning Department at Internews comprises three interdependent teams – Monitoring & Evaluation, Knowledge & Learning, and Research. Together they support Internews to achieve its goal of being the most effective and impactful organization within this sector.

Reporting to the Global Director of Impact and Learning, the Director, Monitoring and Evaluation leads the Monitoring and Evaluation team by providing technical and strategic leadership to the implementation of Internews’ Monitoring and Evaluation strategy, ensuring Internews is able to rigorously evaluate and effectively communicate its impact, is guided in its programmatic and organizational strategies by data and evidence, and is able to provide fresh insight and proven solutions in public or sectoral discussions about the global issues we tackle.

The successful candidate will join this team at an exciting time. We are poised to launch a new three-year strategy which reflects our desire to increase our impact in the world, we are deeply engaged in sectoral initiatives to bring more data and evidence to the tasks of bolstering information integrity and tackling information inequality, and our program teams around the world are motivated to adapt and innovate their programming based on what works. In addition, we have recently launched an organization-wide system for collecting, analyzing, and aggregating impact metrics and are expanding our academic partnerships and methodological toolbox for evaluations.


Internews has US offices in Arcata, CA and Washington, DC which support a hybrid workforce with staff working remotely, fully in-office, or partially remote. Ultimately, this position may work remotely from the US, partially remotely from our Washington, DC office, or fully in-office for candidates based in the DC area.

Applications will be reviewed on a rolling basis, so candidates are encouraged to apply soon. 


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:  

  • Evolve and oversee implementation of Internews’ overarching Monitoring and Evaluation framework, which includes a global Theory of Change, a corresponding suite of indicators and data collection templates, and core measurement methods. You will ensure that project teams understand this framework, and that they have access to the tools, policies, and resources and expertise they need to design effective, evidence-based programming, monitor progress, run high-quality evaluations and gather, analyze, and report data which meets donors’ expectations, and serves individual programs and Internews as a whole.
  • Provide technical guidance and support to a team of Monitoring and Evaluation specialists embedded within programs, portfolios, and regions. You will provide M&E inductions to new staff on the team and lead a weekly meeting and monthly Community of Practice, aiming to ensure that the systems are in place to support their work, that they can share ideas, tools, and common challenges, that they can actively contribute to the overarching Monitoring and Evaluation framework, and that they are supported in their ambitions to further develop evaluation practice and drive data use within their programs and portfolios.
  • Drive the organization’s plans to build out the evidence base for its work, proactively identifying projects, partners, and funding opportunities that can help answer priority learning questions and providing specialist expertise to and oversight of the design and delivery of select strategic evaluations and leading proposal development for strategic evaluations where needed.
  • Represent Internews’ impact and our perspective on the challenges and opportunities for evaluation in the media and information space in external fora, including sectoral working groups, consortia in which we’re involved and in conversations with partners and funders.
  • Proactively identify and undertake opportunities to engage and influence outside the organization through formal presentations, written publications, and other networking opportunities.
  • Develop partnerships with external organizations (academic institutions, implementing partners, funders) which strengthen our Monitoring and Evaluation capacity and help deliver our evaluation work.
  • Ensure that insights and findings derived from Monitoring and Evaluation activities are catalogued, synthesized, and widely shared internally and externally to benefit program design, strategy, and thought leadership.
  • Oversee the ongoing rollout of Internews’ Monitoring and Evaluation database, ProgramSource, ensuring it is embedded within all program’s workflows and that there is increased use, analysis, and presentation of the data within it.
  • Lead annual planning for the Monitoring and Evaluation team, including the development of targets, budgets and workplans which support the delivery of overarching objectives.
  • Act as chief advocate for the importance of strategic Monitoring and Evaluation to the organization’s success, finding creative ways to engage people around data and insight, encouraging the prioritization of work within the organization, identifying opportunities to build awareness and capacity and ensuring the work of the team is widely publicized.
  • In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.



  • Master’s level qualification in a related area.
  • A minimum of 10 years of relevant prior experience, including: prior experience working for an international nonprofit or in the international development sector; significant direct experience designing and implementing a variety of quantitative and qualitative evaluation approaches, including the ability to identify the appropriate fit for the task at hand, quality assure evaluation practice, and identify the key insights within; extensive experience designing and delivering Monitoring and Evaluation frameworks, plans, policies, approaches, activities, and proposals at program and strategic level; experience of leading teams and engaging across departments, establishing rapport, and cultivating relationships with individuals at all levels of an organization.
  • Knowledge of the Monitoring and Evaluation requirements and preferences of different donors.
  • Ability to develop and deliver a global data collection strategy and understand and communicate how an organizational database serves that strategy.
  • Working knowledge of quantitative and qualitative analysis software.
  • Proven track record in influencing an organization’s strategy, culture, and practices.
  • Excellent communication and relationship-building skills; comfort with high-level external representation and fundraising and experience operating effectively in a multicultural and remote work environment.
  • Strong project management skills and ability to manage competing demands and move easily between vision and implementation.
  • Proactive approach to solving issues, identifying opportunities, and driving the work of this team forward.
  • Native-level proficiency in English (written and spoken).


Note: Candidates who do not have these preferred qualifications, but who are interested and willing to learn, are encouraged to apply. 

  • Working proficiency in a second language.